Lead Asset Manager

Claude Outdoor Pty Ltd; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Claude Outdoor Pty Ltd, St Leonards Park NSW, is seeking a Lead Asset Manager to oversee maintenance across the Claude Media Group's asset portfolio, ensuring safety, reliability and campaign readiness. You will lead the Maintenance team, coordinate contractors and suppliers, manage budgets, and drive continuous improvement with ISO considerations.

Travel nationally as required. This role requires strong leadership, risk management, and clear communication to support advertisers and internal

Qualifications

• Experience in project, maintenance, asset or field-services management.
• Experience leading people and managing performance.
• Experience managing contractors, suppliers, budgets and service levels.
• Strong understanding of workplace safety, risk controls, audits and evidence requirements.
• Clear written and verbal communication and stakeholder-management skills.
• High attention to detail and ability to manage competing priorities.

Responsibilities

• Lead planned and reactive maintenance across the Claude Media Group asset portfolio. Ensure faults are logged, prioritised, assigned, resolved and verified within agreed service levels. Escalate safety, revenue, customer and asset-availability risks early, with clear ownership through completion.
• Plan and oversee risk-based inspections and recurring audits. Review findings, direct immediate safety responses, maintain evidence and recommend corrective maintenance, refurbishment or replacement. Support internal and ISO audits, including assigned corrective actions.
• Lead the Maintenance team, including the Digital Asset Manager function. Set clear priorities and performance expectations. Manage contractors and suppliers within approved timeframes, standards, budgets and delegated authorities. Confirm induction, licence, insurance, safe work method statement and access requirements before work starts.
• Develop scopes, plans and budgets for maintenance, refurbishment and asset replacement. Track spend, recurring faults, asset condition and supplier performance. Recommend practical changes that improve reliability, reduce avoidable cost and strengthen preventive maintenance.
• Maintain accurate asset, task, inspection, contractor and performance data in approved systems, with Monday.com as the operational source of truth. Report on asset availability, response and resolution times, maintenance status, cost, recurring issues, audit actions and improvement priorities.
• Lead and allocate maintenance work across the internal team, contractors and suppliers.
• Manage planned and reactive maintenance from initial report to verified completion.
• Meet agreed service levels for response, make-safe action and permanent resolution.
• Set objectives and conduct regular performance and development reviews with Maintenance team members.
• Travel nationally when required to fulfil role responsibilities.

Skills

People leadership

Budget management

Stakeholder management

Safety awareness

Strong communication

Tools

Monday.com

Job description

Claude Outdoor Pty Ltd - St Leonards Park NSW

The Lead Asset Manager leads Claude Media Group's asset maintenance function. The role keeps assets safe, reliable and campaign-ready, supports strong concession partnerships, and ensures excellent service delivery for advertisers and internal teams. It leads the Maintenance team, contractors and suppliers, improves reliability, and manages lifecycle performance and expenditure within approved budgets.

Claude Media Group operates Claude Outdoor, Claude Neon Media and TorchMedia. The Group's Out-of-Home (OOH) network includes over 9,000 static and digital roadside, premium transit and retail/lifestyle assets. The Lead Asset Manager oversees the assets, structures and equipment needed to keep the network safe, reliable and campaign-ready. The portfolio includes bus shelters, street furniture, IdentiLite assets, billboards, light rail, trains, metro, stations, platforms, ferries, shopping centres, and car parks. Maintenance covers asset condition, structures, illumination and digital display performance across these formats.

The Lead Asset Manager owns asset reliability and maintenance service performance across the Group. The role leads the Maintenance stream, including the Digital Asset Manager and Network Operations Centre responsibilities, and works with the Lead Project Manager and National Field Services Director. It coordinates work, communicates service impacts and restoration progress, and uses performance data to reduce repeat faults as the portfolio grows.

Key responsibilities

• Lead planned and reactive maintenance across the Claude Media Group asset portfolio. Ensure faults are logged, prioritised, assigned, resolved and verified within agreed service levels. Escalate safety, revenue, customer and asset-availability risks early, with clear ownership through completion.
• Plan and oversee risk-based inspections and recurring audits. Review findings, direct immediate safety responses, maintain evidence and recommend corrective maintenance, refurbishment or replacement. Support internal and International Organization for Standardization (ISO) audits, including assigned corrective actions.
• Lead the Maintenance team, including the Digital Asset Manager function. Set clear priorities and performance expectations. Manage contractors and suppliers within approved timeframes, standards, budgets and delegated authorities. Confirm induction, licence, insurance, safe work method statement and access requirements before work starts.
• Develop scopes, plans and budgets for maintenance, refurbishment and asset replacement. Track spend, recurring faults, asset condition and supplier performance. Recommend practical changes that improve reliability, reduce avoidable cost and strengthen preventive maintenance.
• Maintain accurate asset, task, inspection, contractor and performance data in approved systems, with Monday.com as the operational source of truth. Report on asset availability, response and resolution times, maintenance status, cost, recurring issues, audit actions and improvement priorities.
• Lead and allocate maintenance work across the internal team, contractors and suppliers.
• Manage planned and reactive maintenance from initial report to verified completion.
• Meet agreed service levels for response, make-safe action and permanent resolution.
• Set objectives and conduct regular performance and development reviews with Maintenance team members.
• Travel nationally when required to fulfil role responsibilities.

About you

• Demonstrated project, maintenance, asset or field-services management experience.
• Demonstrated experience leading people and managing performance.
• Experience managing contractors, suppliers, budgets and service levels.
• Strong understanding of workplace safety, risk controls, audits and evidence requirements.
• Clear written and verbal communication, negotiation and stakeholder-management skills.
• High attention to detail, sound judgement, disciplined follow-through and ability to manage competing priorities.
• Desirable: Experience in signage, Out-of-Home (OOH) advertising, asset management or national field operations.
• Desirable: Knowledge of technical drawings, engineering, fabrication, electrical or civil works.
• Desirable: Experience using Monday.com or comparable workflow, maintenance and reporting systems.

About us

Claude Media Group operates Claude Outdoor, Claude Neon Media and TorchMedia. The Group's Out-of-Home (OOH) network includes over 9,000 static and digital roadside, premium transit and retail/lifestyle assets.