Labs & Tech Services Manager – Clinical & Simulated Learning

James Cook University; Townsville City; On-site; AUD 112,000 - 129,000; Full time

Benefits offered by this job

17% employer superannuation

5 weeks annual recreation leave

Sick leave 15 days per year

Parental leave up to 6 months

Flexible working options

Staff study assistance

Professional development

Fitness Passport

Health insurance discount

Employee Assistance Program

On-site childcare

Job summary

James Cook University (JCU) invites applications for a senior leadership role overseeing Laboratory and Technical Services across clinical and simulated learning environments. Based in Townsville, you will lead planning, safety, compliance and high‑quality service delivery to support student learning and health professional education.

The role requires strategic oversight of facilities, equipment and resources, staff development and cross‑disciplinary collaboration to foster a safe, efficient

Qualifications

• Leadership experience in complex learning environments and safety requirements.
• Strong operational management and resource coordination across multiple facilities.

Responsibilities

• Lead planning, prioritisation and delivery of laboratory and technical services across disciplines and campuses.
• Ensure safe, compliant and high‑quality services supporting learning outcomes.
• Develop staff capability, manage workload and performance, provide high‑level technical and operational guidance.

Skills

Leadership

Laboratory management

Workplace Health and Safety

Strategic planning

Budget management

Communication skills

Education

Relevant qualifications in laboratory/clinical/simulated learning environments

Job description

James Cook University (JCU) invites applications for a senior leadership role overseeing Laboratory and Technical Services across clinical and simulated learning environments. Based in Townsville, you will lead planning, safety, compliance and high‑quality service delivery to support student learning and health professional education.

The role requires strategic oversight of facilities, equipment and resources, staff development and cross‑disciplinary collaboration to foster a safe, efficient