Laboratory Assistant

Healius; Gold Coast City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Flare Benefits

Health insurance discounts

Fitness Passport

Novated leasing

Salary packaging

Employee Assistance Program (EAP)

Discounted childcare (Kiddo)

Online learning & development

Job summary

Healius on the Gold Coast is seeking a Laboratory Assistant to accurately process pathology specimens in specimen reception, ensuring correct registration, handling and dispatch for testing. This role supports turnaround times and reliable diagnostic results.

You will work across Pindara and Mater Private Hospital Gold Coast, with 10 x 8hr shifts per fortnight, in a busy laboratory environment, contributing to quality activities and WHS compliance.

Qualifications

• Previous experience in a laboratory is desirable but not essential.
• Qualifications in pathology, laboratory skills or laboratory techniques are desirable but not essential.
• Experience in healthcare, data entry or roles requiring high levels of accuracy and attention to detail is highly regarded.

Responsibilities

• Receive, check and process specimens with a high level of accuracy
• Complete data entry and registration of specimens into laboratory systems
• Prepare and dispatch specimens to core laboratories within required timeframes
• Manage enquiries via phone and shared mailboxes, escalating where required
• Coordinate urgent specimen handling and courier collections
• Maintain laboratory records, storage and filing processes
• Participate in routine quality activities and follow laboratory procedures
• Ensure compliance with WHS policies and maintain a safe working environment

Skills

Attention to detail

Time management

Data entry

Communication

Teamwork

Education

Pathology or laboratory skills qualification

Job description

Work type: Permanent Full Time - per week

Schedule: Full time position working 10 x 8hr shifts per fortnight. Working between both Pindara and Mater Private Hospital Gold Coast (MPHGC). Shift work between the hours of 5am and 10pm. Weekend shifts are on rotation and can be opt out if the applicant does not want to work them.

At Healius, we’re united by a shared purpose: making a difference to the future of Australia’s health. Now is an exciting time to join us as we transform into a stronger, more agile organisation, with a focus on excellent customer and patient experiences, smarter ways of working and being a great place for our people to work.

A career in laboratory operations can be both rewarding and meaningful. The work our laboratory teams do underpins every diagnostic result, supporting clinicians to make informed decisions for their patients.

If you’re interested in pursuing a career in the laboratory, this role is a great way to gain the exposure and training needed to be successful. With structured training, supportive leaders and a collaborative team environment, we’ll provide the support you need to develop your skills, gain valuable experience and grow your career in pathology.

About Us

Healius is one of Australia’s leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.

With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia’s largest and most complex private and public hospitals to regional areas and remote Indigenous communities.

About The Role

As a Laboratory Assistant, you will be responsible for the accurate and efficient processing of pathology specimens within specimen reception, ensuring they are correctly registered, handled and dispatched for testing. This role is critical in maintaining turnaround times and supporting the delivery of reliable diagnostic results.

Key responsibilities:

• Receive, check and process specimens with a high level of accuracy


• Complete data entry and registration of specimens into laboratory systems


• Prepare and dispatch specimens to core laboratories within required timeframes


• Manage enquiries via phone and shared mailboxes, escalating where required


• Coordinate urgent specimen handling and courier collections


• Maintain laboratory records, storage and filing processes


• Participate in routine quality activities and follow laboratory procedures


• Ensure compliance with WHS policies and maintain a safe working environment

About You

Our ideal candidate may have previous exposure to a laboratory or healthcare environment or hold a qualification in pathology or laboratory skills. We also welcome applications from candidates who bring experience from roles requiring a high level of accuracy, strong time management and the ability to follow structured processes and procedures.

Above all, you communicate effectively, work well as part of a team and are comfortable working in busy environments.

Qualifications and Experience

• Previous experience working in a laboratory is desirable but not essential


• Qualifications in pathology, laboratory skills or laboratory techniques are desirable but not essential


• Experience in healthcare, data entry or roles requiring high levels of accuracy and attention to detail is highly regarded

Requirements

Ability to provide evidence of immunisation requirements, including Hepatitis B

Key Skills and Attributes

• Strong attention to detail and ability to follow procedures accurately


• Strong organisational skills and ability to prioritise tasks effectively


• Ability to work calmly and efficiently in a busy environment


• Good communication skills and ability to work collaboratively within a team


• Flexible, adaptable and responsive to changing priorities


• Reliable, proactive and proactive approach to problem solving

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

Benefits, Perks and Wellbeing

At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and career, including:

• Access to retailer discounts and perks through the Flare Benefits platform


• Health and financial benefits, including access to Fitness Passport, corporate health insurance discounts, banking benefits, novated leasing and salary packaging options


• Free and confidential wellbeing support through our Employee Assistance Program (EAP)


• Discounted childcare and babysitting services via Kiddo


• Access to online learning, courses and development pathways to support your career growth

Our Commitment to Diversity and Inclusion

Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.

Healius is part of the Commonwealth Government’s Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.

Healius is committed to responding to every applicant, regardless of outcome. Timeframes may vary depending on the role and volume of applications.

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