Kmart Inner West Sydney - Department Manager

Kmart Group; Sydney; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Weekend off on 1 in 3 weekends

Competitive salary + bonus potential

Team member discounts across brands

Career pathways

Leadership development

Job summary

Kmart Inner West Sydney is seeking a Department Manager to lead a busy team, delivering excellent customer experience through effective merchandising, replenishment, and service.

You’ll use strong product knowledge and flexible leadership to adapt to changing priorities, ensure a safe, compliant store environment, and drive results.

Join a supportive, fast-paced retail culture with development pathways and a focus on work-life balance.

Qualifications

• Experience leading retail teams to deliver customer-centric outcomes.
• Strong people management and coaching skills.
• Solid merchandising and replenishment knowledge while maintaining store standards.

Responsibilities

• Lead and motivate the team to foster a safe, inclusive, and engaging store culture.
• Use data and benchmarks to quickly identify and fix process issues and improve results.
• Communicate openly with the team to align goals and expectations across the store.
• Drive operational excellence by refining processes and reducing waste and inefficiency.
• Demonstrate resilience by adapting to changing priorities and leading through challenges.
• Promote a growth mindset, supporting learning and development through change.

Skills

Leadership

Customer service

Merchandising

People management

Job description

Kmart Inner West Sydney - Department Manager

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose: Making everyday living brighter.

The Rewards You Deserve

• 1 in 3 weekends off to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service.

Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What you’ll be doing

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence – Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all. If you need workplace adjustments, email us at [e-mail].