Kitchenware Concession Manager — Drive Sales & Service

House; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Global Retail Brands' Myer concession in Werribee is seeking an experienced Store Manager to lead the team, drive sales, coach staff, and deliver an outstanding customer experience in a premium department store. You will own concession performance, manage stock and visual presentation to brand standards, recruit and develop team members, and ensure safety and compliance in a fast-paced environment.

This is hands-on leadership with real scope to grow your career within a nationally recognised

Qualifications

• Proven experience leading a store or concession in retail.
• Strong sales focus with a track record of achieving targets.
• Confident, hands-on leader who motivates teams.
• Passion for kitchenware and delivering exceptional customer service.
• Highly organised with attention to detail.
• Experience in a department store/concession environment.
• Experience leading premium concessions within a national retail group.
• Opportunity for leadership growth within Global Retail Brands.

Responsibilities

• Owning concession performance and achieving sales, profit, and KPI targets
• Leading, coaching, and developing your team to deliver excellent customer service
• Managing stock, visual merchandising, and concession presentation to brand standards
• Recruiting, inducting, and developing team members
• Maintaining store administration, rosters, and reporting requirements
• Ensuring a safe, compliant, and well-presented concession environment

Skills

Retail leadership

Sales focus

People management

Customer service

Coaching

Tools

POS systems

Job description

Global Retail Brands' Myer concession in Werribee is seeking an experienced Store Manager to lead the team, drive sales, coach staff, and deliver an outstanding customer experience in a premium department store. You will own concession performance, manage stock and visual presentation to brand standards, recruit and develop team members, and ensure safety and compliance in a fast-paced environment.

This is hands-on leadership with real scope to grow your career within a nationally recognised