Kitchen Attendant - Nambucca Heads V-Wall Pavilion

Ingenia Communities Group; Nambucca Heads; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Referral rewards

Flexible schedules

Retailer discounts

Job summary

Ingenia Communities Group is seeking a Food & Beverage Attendant to join our team across our Australian sites. You will support front-of-house service, engage with guests and residents, and help maintain safety, cleanliness, and presentation in dining areas.

This role offers PT/FT/Casual hours with flexible scheduling and generally supportive team culture. We value teamwork, initiative, and delivering exceptional guest experiences.

Qualifications

• Proven experience in a similar role with strong customer service.
• RSA/RCG accreditation (if applicable) preferred.
• Able to lift and stand for extended periods and follow safety procedures.

Responsibilities

• Deliver exceptional service: create a positive front-of-house atmosphere and handle guest inquiries and complaints professionally.
• Maintain standards and compliance: follow safety, security, and RSA/RCG regulations; uphold food quality and presentation.
• Manage stock and minimize waste: receive/inspect produce, minimize waste, ensure items are used efficiently.
• Cleaning and sanitation: keep shop, kitchen, and dining areas clean and hygienic.
• Chemical safety: handle approved chemicals safely, follow MSDS guidelines and use PPE.

Skills

Customer service

Communication

Teamwork

Initiative

RSA/RCG accreditation

Job description

Be Part of Something Bigger at Ingenia! At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected. We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for a PT/FT/Casual Food & Beverage Attendant to join our team at our XXX site. Reporting to the Food & Beverage Supervisor, you’ll play a key role in helping us deliver exceptional experiences for our guests and residents and having fun while doing it!

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts

In this Role, You’ll

• Deliver Exceptional Service: Create a positive front-of-house atmosphere, ensure an excellent customer experience, and handle complaints professionally.
• Maintain Standards & Compliance: Follow safety, security, and RSA/RCG regulations; uphold food quality and presentation standards at all times.
• Manage Stock & Minimize Waste: Check and accept produce, reduce wastage, and ensure all items are used to their full potential.
• Cleaning & Sanitation: Keep the shop, kitchen, and dining areas clean and hygienic, including equipment, tables, and floors.
• Chemical Safety: Handle approved chemicals safely, follow MSDS guidelines, and use correct PPE for all cleaning tasks.

You’re Likely a Match If You

• Team Collaboration: You treat management and team members with respect, build strong professional relationships, and contribute to a positive team environment.
• Communication & Initiative: You participate in meetings, share ideas for improvement, and use effective communication to resolve issues proactively.
• Safety & Compliance: You follow WHS policies, report hazards, and handle approved chemicals safely in line with MSDS guidelines and training.
• Skills & Experience: You bring RSA/RCG accreditation (if applicable), proven experience in a similar role, and strong customer service and problem-solving skills.
• Physical Capability: You’re comfortable with frequent lifting, standing, and operating kitchen/bar equipment, while using PPE and following safety procedures.

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.