Kids Club Assistant - Fraser Street, Hervey Bay

G'day Group; Hervey Bay; On-site; AUD 60,000 - 80,000; Part time

Job summary

An Australian tourism company in Hervey Bay is seeking a Kids Club assistant to support park management. The ideal candidate will provide exceptional customer service, plan activities, and create memorable experiences for children and guests. Flexibility in working hours is essential, as well as a passion for engaging with kids. Join a fun team that values supportive workplace culture!

Benefits

Discounted accommodation at holiday parks

Discounts with G'day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Internal promotions and opportunities

Qualifications

• Ability to prioritise workload to achieve daily outcomes.
• Experience in interacting with children.
• Willingness to complete general tasks as needed.

Responsibilities

• Assist park management with the operation of the Kids Club.
• Plan and deliver kids club activities during busy periods.
• Ensure guests and children have a memorable experience.

Skills

Fantastic customer service

Ability to forward-plan

Experience with diverse customer base

Willingness to perform cleaning tasks

Flexible attitude to hours

Working With Children Clearance

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

We're looking for experienced locals to join our fun, dynamic team at Discovery Parks, Fraser Street in Hervey Bay. Bring your skills and grow with us in a vibrant, supportive workplace!

The Role

We are looking for a great person to join the team during our peak periods. You will assist park management with the operation of the Kids Club, working with small groups of children and guests, planning and delivering kids club activities over the busy school holiday period. Your focus will be servicing our guests and their children, ensuring they leave Discovery wanting more!

About You

You will be someone able to prioritise your workload to achieve daily outcomes whilst also understanding the bigger picture for the rest of the team. You will bring to the role:

• Fantastic customer service, particularly interacting with children
• Ability to forward-plan, ensuring the correct equipment is available and on hand for kids club sessions
• Proven and demonstrated experience in working with and developing relationships with a diverse customer base
• Willingness to complete general cleaning and administration tasks as required
• Flexible attitude to hours, including weekends and on short notice
• Working With Children Clearance or willing to provide one

Benefits

• Discounted accommodation for you, your family & friends at over 300 G'day Group holiday parks nationally.
• Discounts with our G’day Rewards Partners including gym memberships, flights, petrol, car and camper van hire, car servicing and more!
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

Discovery what matters - APPLY NOW!

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.