Key Account Manager - Concrete

Adbri; City Of Melville; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Brand and product discounts

Career progression opportunities

Extra leave options

Employee Assistance Program

Service awards

Job summary

Swan Materials, part of Adbri, is seeking a seasoned Key Account Manager to grow strategic customer relationships across Western Australia. You will manage a portfolio including Tier 1 contractors and government clients, meeting customers in the field and driving business development.

Based in Perth, you will collaborate with operations, technical and quality teams to deliver capability and ensure safe, reliable customer outcomes, while contributing to forecasting and CRM data quality.

Qualifications

• Proven sales experience in the concrete and aggregates industry.
• Established network or ability to build rapport with stakeholders.
• Commercial acumen and confidence with senior decision-makers.
• Understanding of concrete mix design or willingness to learn quickly.
• Ability to work independently while supporting teammates.

Responsibilities

• Build and maintain strong relationships with key accounts across Perth.
• Identify and pursue new business opportunities with clients and contractors.
• Lead engagement through tendering, pricing and negotiations.
• Assess opportunities considering risk, priority and fit.
• Collaborate with production, technical and QA teams for achievable commitments.
• Support delivery with Supply and Lay teams.
• Contribute to sales forecasting and pipeline planning.
• Maintain accurate CRM data on customers and pipeline.
• Promote safe work practices with customers and colleagues.

Skills

Sales experience

Concrete knowledge

Networking

Commercial acumen

CRM experience

Driver's license

Tools

Microsoft Office

Excel

Job description

The role:

Swan Materials is a leading supplier of concrete across Western Australia, and we are introducing a newly created Key Account Manager position within our concrete business! As part of Adbri and the global CRH family, we are seeking an experienced concrete professional to manage and grow strategic customer relationships, with a focus on major projects and key accounts. This is an excellent opportunity for a respected industry professional to take ownership of a portfolio and make a lasting contribution to a collaborative team.

You will be the primary contact for a portfolio of key accounts, including Tier 1 contractors, government and infrastructure clients. You will be out in the market, meeting clients face to face, and will have the autonomy to run your own patch. You will balance account management with business development, and will partner with our operations and technical teams to bring the best of our capability and expertise to every customer and project.

What you'll do

• Build and maintain strong, long-term relationships with key accounts and project stakeholders, primarily across Perth
• Identify and pursue new business opportunities, engaging early with customers, consultants and contractors
• Lead customer engagement through tendering, pricing and commercial negotiation
• Assess opportunities holistically, considering risk, priority and fit
• Work closely with production, technical and quality teams to ensure customer commitments are achievable, safe and reliable
• Collaborate with our Supply and Lay teams to support customer delivery
• Contribute to sales forecasting and pipeline planning, and share market insights
• Maintain accurate customer and pipeline information in our CRM
• Promote safe work practices with customers, contractors and colleagues

What you'll bring

• Proven sales experience in the concrete and aggregates industry, ideally with exposure to technical or specialist mixes
• An established network, or the ability to build rapport quickly. Interstate candidates with national project experience are welcome to apply
• Commercial acumen and the confidence to deal with Tier 1 clients and senior decision-makers
• A good understanding of concrete mix design and performance, or the drive to learn quickly
• A strong sense of urgency and reliable follow-throughThe ability to work independently while supporting your teammates
• Honesty, integrity and a collaborative, no-ego approach
• CRM experience (desirable) and confidence with Microsoft Office, particularly Excel
• A current driver's licence. You will also need a white card, or be willing to obtain one

Benefits:

• Join Adbri, an iconic Australian company - established in 1882, with 200+ plants, 8 brands and 5 joint ventures supplying essential construction materials nationwide!
• Structured learning and development pathways with real career progression opportunities
• Generous discounts including retail, fuel, car rental, Qantas Club and exclusive savings on Adbri products
• Extra leave options such as purchased leave, parental leave and volunteer leave
• Wellbeing support through our confidential Employee Assistance Program (EAP)
• Service awards and recognition celebrating your contribution and milestones

About Swan Materials:

Now part of Adbri, Swan Materials has been trusted by Western Australians, from its origins on the Swan River to its home today at Cockburn Cement's Kwinana facility. It has helped build the foundations of our homes, roads, and communities. Now, the Swan name has evolved beyond cement as we grow our presence in Western Australia with the addition of select BGCs concrete, quarries, transport, asphalt, and materials technology centre. We are proud to introduce and unite these businesses as Swan Materials, a new name for a trusted partner.

About Adbri:

Adbri is majority owned by CRH and is a market leader in the manufacture and supply of construction materials and industrial minerals which has been building a better Australia since 1882. Adbri's respected brands employ over 2800 people nationally producing cement, lime, concrete, aggregates, concrete products and industrial minerals.

About CRH:

CRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH's shares are listed on the NYSE.

For more information visit: www.crh.com