Key Account Associate

Aia Hong Kong And Macau; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Training and development

Flexible working arrangement

Health and wellbeing initiatives

Job summary

AIA Hong Kong and Macau is seeking a results‑driven Key Account Associate to drive growth with brokers and partners in Canberra, ACT, AU. The role emphasizes proactive business development, detailed partner reporting, and nurturing broker engagement to support AIA Financial Wellbeing’s sales targets.

The position involves engaging with thousands of independent broker operators, promoting customer‑centric behavior, and attending partner events. Sydney/Melbourne flexibility may apply.

Qualifications

• Previous experience in a business development role, ideally in the Advice or Insurance industries.
• Experience working with mortgage broking space or banking would be highly regarded.
• Strong communication and relationship management skills.
• Commercial acumen with numeracy and analytical ability.

Responsibilities

• Contribute to growth targets and improve referral volume through proactive business development.
• Identify key strategic partners to enable growth for AIA Financial Wellbeing (AIAFW).
• Prepare monthly partner reporting and provide insights to drive engagement with aggregators and brokers.
• Onboard new brokers and nurture engagement across the AIAFW journey.

Job description

Key Account Associate AIA Hong Kong and Macau•Canberra, ACT, AU

Job Description

BE THE DIFFERENCE

At AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity

We have an opportunity available for an experienced business development professional to join our team as a Key Account Associate. Based in Sydney or Melbourne, you will be responsible for the delivery of agreed AIA Financial Wellbeing sales, including excellent service to our partners, brokers and their support staff within a framework of strong corporate governance.

Responsibilities

• Contribute to AIAFW growth ambitions by meeting predetermined sales targets and driving improved referral volume
• Pro‑active business development and a strong ability to identify key strategic partners to enable the growth aspiration of AIAFW
• Prepare detailed monthly partner reporting and assist with insights to drive enhanced engagement with aggregators and individual broker partners
• Assist with on-boarding of new brokers, brokerages and nurture quality engagement throughout their AIAFW journey
• Drive profitable and sustainable growth by understanding business drivers, costs and revenue
• Cultivate and steer meaningful relationships with thousands of independent broker operators to enable mutually beneficial outcomes for brokers, customers and AIA including building trust and advocacy
• Drive progressive MoM increase in broker registrations across aggregators
• Attend partner events to support and drive the AIAFW proposition
• Promote customer‑centric commercial behaviour by consistently displaying behaviours that encourage productive working relationships and a strong performance culture
• External stakeholder engagement and act as a critical contact for referral partners across thousands of independent broker operators, external sales teams, and their associated management.

Successful applications will demonstrate

• Previous experience within a business development role, ideally in the Advice or Insurance industries
• Experience working within the mortgage broking space or in banking would be highly regarded
• Exceptional communication skills and the ability to convey messaging across a variety of mediums
• Strong relationship management skills and experience
• A solid understanding of general advice and advice frameworks
• Being commercially astute and numerate with strong analytical skills
• Exceptional presentation skills, both written and verbal
• Event management skills would be highly regarded

Why choose AIA

At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone's life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangement

At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians.

As part of the AIA Group - the largest independent publicly listed pan‑Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives.

We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different.

Are you?

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA.

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