Kathmandu Casual Sales Assistant: Hornsby

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Sydney; On-site; AUD 30,000 - 36,000; Part time

Job summary

Hornsby Store is looking for a Casual Sales Assistant to help create an unforgettable in-store experience. You’ll engage customers warmly, learn our outdoor gear, and recommend products with confidence. Join a team that values energy, organisation, and great communication.

You’ll contribute to a welcoming environment and help customers gear up for their next adventure across busy shifts. Daily tasks include placing displays, replenishing stock, and upholding visual standards to ensure easy

Qualifications

• Love connecting with people and delivering warm, memorable service.
• Curious about outdoor gear and eager to learn more.
• Clear, confident, friendly communication.
• Organised and consistent in tasks.
• Able to work as part of a team with energy during busy periods.

Responsibilities

• Engage customers to create an inviting in-store experience.
• Learn product features and sustainability stories to make confident recommendations.
• Spot customer needs and go the extra mile.
• Keep displays tidy and stock replenishment up to date.
• Maintain consistent visual standards and team energy.

Skills

Customer service

Product knowledge

Communication

Teamwork

Job description

A Little Bit About the Role…

As a Casual Sales Assistant at Hornsby, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.