Kathmandu Casual Sales Assistant: Cairns

Kathmandu; Cairns Regional; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

B Corp certified

Generous staff discounts

Job summary

Kathmandu Cairns is seeking enthusiastic Casual Sales Assistants to join our outdoor-focused team. You’ll deliver warm, memorable service, share product knowledge and help customers gear up for their next adventure. This role is ideal for people who love the outdoors, work well in a team, and are keen to learn about gear and sustainability stories.

Join a brand with purpose, enjoy generous staff discounts, and be part of a supportive store culture in tropical Cairns.

Qualifications

• Experience delivering friendly, helpful service in a fast-paced retail environment.
• Ability to learn product features, materials, and sustainability stories.
• Excellent communication and interpersonal skills with customers and teammates.

Responsibilities

• Provide warm, engaging customer service to in-store guests.
• Learn and share details about gear and sustainability to help customers choose confidently.
• Identify customer needs and deliver standout service.
• Maintain tidy displays, replenish stock, and uphold visual standards.
• Contribute to a positive, team‑oriented shift environment.

Skills

Customer service

Product knowledge

Communication

Team player

Outdoor gear interest

Job description

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!

Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?

Our Cairnsteam want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A brand with purpose

• We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role…

As a Casual Sales Assistant at Cairns, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.