Junior Network Engineer

Swoop Telecom; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working

12 weeks paid parental leave

Free internet

Job summary

Swoop Telecommunications in Melbourne is seeking a Junior Network Engineer to help design, maintain and evolve our network infrastructure. This role offers hands-on experience in a real-world telecommunications setting, working with senior engineers.

You will participate in day-to-day operations, learn a broad range of network technologies, and contribute to documentation and process improvements, with a supportive, inclusive team and hybrid work options.

Qualifications

• Foundational networking knowledge gained via study or internship.
• Understanding of core networking concepts including BGP, OSPF, MPLS, L3VPN and QoS.
• Interest in developing scripting skills and gaining project exposure.

Responsibilities

• Assist in building and maintaining Swoop's network infrastructure under guidance from senior engineers.
• Support cross-team efforts to improve network performance and reliability.
• Help develop technical documentation and support project deliverables.
• Investigate and troubleshoot routine network issues, escalating complex problems to senior engineers or vendors.
• Assist with hardware setup and configuration based on established design requirements.
• Support procurement processes for network resources.
• Help monitor network performance and assist with upgrades to support growth.
• Document network architecture and contribute to knowledge base and process improvements.
• Provide first-line technical support to customers.

Skills

Networking basics

BGP/OSPF/MPLS

Scripting interest

Tools

Cisco IOS

Juniper Junos

Huawei VRP

Mikrotik RouterOS

A10 ACOS

Job description

Swoop Telecommunications is an ASX listed telecommunications company that provides mobile plans, high-speed NBN, Fibre, and Fixed Wireless internet to homes and businesses. Founded in regional Victoria in the 1990s, the company has grown to become a leading independent internet service and phone provider recognized for its award-winning customer service.

We value innovation, collaboration and growth, where your work directly contributes to connecting lives and communities. At Swoop, we support flexibility and work-life balance through hybrid working and meaningful benefits, including 12 weeks of paid parental leave and a free internet benefit to keep you connected at home.

We're seeking a motivated Junior Network Engineer to join our team and support the design, maintenance, and evolution of our network infrastructure. This is a great opportunity for someone early in their networking career to develop hands-on skills in a real-world telecommunications environment, working alongside experienced engineers.

About the Opportunity

This position supports the implementation and day-to-day maintenance of network solutions, assists with troubleshooting network issues, and helps monitor network performance as the business grows. You'll work closely with senior engineers and internal teams, building your skills across a broad range of network technologies while contributing to operational tasks.

Candidates located in other cities across Australia are encouraged to apply.

Key Responsibilities

Assist in building and maintaining Swoop's network infrastructure under guidance from senior engineers

Support cross-team efforts to improve network performance and reliability

Help develop technical documentation and support project deliverables

Investigate and troubleshoot routine network issues, escalating complex problems to senior engineers or vendors

Assist with hardware setup and configuration based on established design requirements

Support procurement processes for network resources

Help monitor network performance and assist with upgrades to support growth

Document network architecture and contribute to knowledge base and process improvements

Provide first-line technical support to customers

About You

Some experience or strong foundational knowledge in networking, gained through study, certifications, an internship, or entry-level IT/telecommunications work

Basic understanding of networking concepts such as BGP, OSPF, MPLS, L3VPN, QoS, and an interest in learning radio PtP/PtMP systems

Exposure to or willingness to learn equipment from vendors such as Cisco, Juniper, Huawei, HPE, Mikrotik, and A10

Eagerness to develop scripting skills and gain project exposure in a technology setting

Why Join Swoop?

Hybrid working environment with flexibility

Be part of a growing business where your work makes a real impact

We’re proud to foster an inclusive and supportive environment where every team member is empowered, every voice is valued, and innovation thrives.

Satisfactory police checks, reference checks and working rights are required for this role.