Junior Dental Technician

Coastal Dental Care; Gold Coast City; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Hands-on training from experienced技hn

In-house training programs

Employment Hero perks platform

Job summary

Coastal Dental Care’s Dental Implants & Aesthetics Lab on the Gold Coast is seeking an entry-level dental technician to learn from the ground up. Start in the plaster room and grow across removables, CAD design, crown work and implant components with hands-on guidance from senior staff.

You’ll be the first point of contact for dentists, gain broad exposure to the lab’s processes, and build practical skills while contributing to a small, dedicated team. Monday–Friday, no weekend work.

Qualifications

• Essential: A qualification in Dental Technology (new graduates welcome).
• Essential: A proactive, organised approach and a keen eye for detail.
• Essential: Good customer service skills, on the phone and by email.
• Essential: A willingness to learn, including implant componentry under supervision.
• Essential: Comfortable working on your own and as part of a small team.
• Preferred: Administration experience.
• Preferred: Some experience with 3Shape or Exocad.
• Preferred: Lab experience beyond studies.

Responsibilities

• Running the plaster room: pouring, trimming margins, sectioning and articulating models.
• Scanning and 3D printing models, and designing and printing digital wax-ups.
• Fabricating removables, including splints, mouthguards, retainers, bleaching trays and stents.
• Designing single-unit posterior crowns, and helping with milling, sintering, finishing and glazing.
• Entering cases into Seazona, our lab software, plus invoicing, packing jobs and organising couriers.
• Answering phones and emails, ordering stock, and booking patients in for shade consults.
• Tracking remakes and implant componentry for records.
• Supporting the senior team with cases and keeping the lab tidy.

Skills

Dental Technology qualification

Proactive approach

Customer service

Willingness to learn

Team player

Education

Dental Technology qualification

Tools

3Shape

Exocad

Job description

Dental Implants & Aesthetics Lab, known around the group as The Lab, is a dental laboratory at Premion Place in Southport and part of the dentist-owned Coastal Dental Care group. Since 2016 we have provided dentists with a full range of work: crown and bridge, all-ceramic and tooth-coloured restorations, implant prosthetics, removable appliances, splints and more. We are a small team of technicians, ceramists and designers who pair traditional bench skill with digital design, milling and 3D printing, and we take real pride in the detail.

About Dental Implants & Aesthetics Lab

Dental Implants & Aesthetics Lab, known around the group as The Lab, is a dental laboratory at Premion Place in Southport and part of the dentist-owned Coastal Dental Care group. Since 2016 we have provided dentists with a full range of work: crown and bridge, all-ceramic and tooth-coloured restorations, implant prosthetics, removable appliances, splints and more. We are a small team of technicians, ceramists and designers who pair traditional bench skill with digital design, milling and 3D printing, and we take real pride in the detail.

About the role

This is an entry-level role for someone who wants to learn how a dental lab runs from the ground up. You will start in the plaster room and on the day-to-day running of the lab, working alongside our Lab Coordinator. From there you will build your skills across removables, CAD design and crown work, with hands-on support from our senior technicians, ceramists and designers.

Good cases start in the plaster room, so this is where the foundations are laid. You will also be the first point of contact for the dentists we work with, so you will learn as much about how a lab operates as you do at the bench. Implants are a big part of what we do, and we will teach you the componentry as you go.

What you'll be doing

• Running the plaster room: pouring, trimming margins, sectioning and articulating models
• Scanning and 3D printing models, and designing and printing digital wax-ups
• Fabricating removables, including splints, mouthguards, retainers, bleaching trays and stents (clear and LVI)
• Designing single-unit posterior crowns, and helping with milling, sintering, finishing and glazing
• Entering cases into Seazona, our lab software, plus invoicing, packing jobs and organising couriers
• Answering phones and emails, ordering stock, and booking patients in for shade consults
• Tracking remakes and implant componentry for our regulatory records
• Supporting the senior team with what they need for cases, logging service tickets when the milling machines need attention, and keeping the lab tidy in quieter moments

What we're looking for

Essential

• A qualification in Dental Technology (new graduates welcome)
• A proactive, organised approach and a keen eye for detail
• Good customer service skills, on the phone and by email
• A willingness to learn, including implant componentry under supervision
• Comfortable working on your own and as part of a small team

Preferred

• Administration experience
• Some experience with 3Shape or Exocad
• Lab experience beyond your studies

Why join us?

• $65,000 to $70,000 + super
• Monday to Friday, with no weekend work
• Hands-on training from experienced technicians, ceramists and designers
• Exposure to a wide range of work, from crowns and bridges to implant restorations and removables
• In-house training programs, PD days and annual awards
• Access to the Employment Hero perks platform: cashback, gift cards and more
• A small, friendly team who take pride in their work