Junior AI & Data Analyst

Dwyers Isuzu; Wollongong City Council; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Job summary

Dwyers Isuzu is seeking a hands-on analytics-focused role to work directly with leadership and department managers. You will identify practical opportunities, translate them into improvements, and elevate daily operations with smarter systems across sales, service, parts and administration.

You will map processes, work with DMS/CRM data, and develop dashboards and tools. The role emphasizes practical AI usage, data quality, and iterative testing with non-technical stakeholders.

Qualifications

• Currently studying or recently graduated in one of the listed fields.
• Strong Excel skills and practical data cleaning/analyzing experience.
• Power Query and PivotTables highly regarded.
• Experience with Power BI or similar reporting/dashboard tool.
• Working knowledge of SQL, Python, or both.
• Practical use of ChatGPT, Microsoft Copilot or a comparable generative-AI tool for data/work.
• Strong analytical thinking and ability to explain technical information to non-technical people.
• Organised, self-motivated and able to work independently on defined projects.
• Sound judgement: test results, check data quality and seek approval before changes affecting customers/business systems.

Responsibilities

• Map current processes across sales, service, parts and administration to identify bottlenecks, duplicated work, data gaps and automation opportunities
• Work with data from our DMS, CRM, service and parts systems to improve reporting quality and consistency
• Build useful management dashboards, recurring reports and simple data tools
• Research, test and help implement practical AI and workflow-automation tools
• Support low-risk, approved improvements such as internal exception alerts, report preparation, data reconciliation and lead follow-up tasking
• Assist with approved integrations or data exchanges between systems, while working within vendor capabilities and access controls
• Document processes and explain findings clearly to non-technical managers and staff
• Help develop a practical longer-term roadmap for AI, data and process improvement across both locations

Skills

Excel

Power Query

PivotTables

Power BI

SQL

Python

ChatGPT

Microsoft Copilot

Generative AI

Data analysis

Explain to non-technical

Independent work

Data quality checks

Education

Business Analytics

Data Science

Computer Science

Business Information Systems

IT

Tools

DMS

CRM

Power BI

SQL

Job description

This is a newly created, hands-on role. You will work directly with the Dealer Principal and department managers to find practical opportunities, turn them into well-tested improvements, and make daily operations more visible, consistent and less manual. You will help bring practical AI, data and smarter systems into a real business across sales, service, parts and administration.

Key responsibilities

Map current processes across sales, service, parts and administration to identify bottlenecks, duplicated work, data gaps and automation opportunities

Work with data from our Dealer Management System (DMS), CRM, service and parts systems to improve reporting quality and consistency

Build useful management dashboards, recurring reports and simple data tools

Research, test and help implement practical AI and workflow-automation tools

Support low-risk, approved improvements such as internal exception alerts, report preparation, data reconciliation and lead follow-up tasking

Assist with approved integrations or data exchanges between systems, while working within vendor capabilities and access controls

Document processes and explain findings clearly to non-technical managers and staff

Help develop a practical longer-term roadmap for AI, data and process improvement across both locations

About you

Currently studying, or recently graduated, in Business Analytics, Data Science, Computer Science, Business Information Systems, IT or a related field

Strong Excel skills and practical experience cleaning or analysing data; Power Query and PivotTables are highly regarded

Experience with Power BI or a similar reporting/dashboard tool

Working knowledge of SQL, Python, or both

Practical use of ChatGPT, Microsoft Copilot or a comparable generative-AI tool for data, process or business work

Strong analytical thinking and an ability to explain technical information clearly to non-technical people

Organised, self-motivated and comfortable working independently on defined projects

Sound judgement: you test results, check data quality and seek approval before making changes that affect customers or business systems

About us

We are an Isuzu truck dealership with two locations in the Wollongong region.