Job Coach - Workforce Australia (Wfa)

AKG Australia; Sale; On-site; AUD 65,000 - 78,000; Full time

Job summary

AKG Australia in Sale is seeking a Job Coach for the Workforce Australia program in a permanent full-time role, with outreach to Morwell and Traralgon. You will work with job seekers to identify goals, develop action plans, and connect them with local employers.

You will provide tailored support, build relationships with community partners, and help participants overcome barriers to employment while upholding AKG's commitment to diversity and inclusion.

Qualifications

• Experience in customer service and stakeholder engagement.
• Ability to talk to local employers and businesses.
• Commitment to diversity and inclusion.

Responsibilities

• Support job seekers to identify goals and develop action plans.
• Connect participants with local employers and opportunities.

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Empathy

Job description

Job Coach - Workforce Australia (WFA) Permanent Fulltime role Competitive Salary and Incentives This role is based in Sale with outreach to Morwell and Traralgon. Make a Meaningful Difference Every Day With more than 200 locations and a team of 1,200+ dedicated professionals, AKG is one of Australia's leading providers of employment, training and health services. We support Australians to find meaningful employment, build new skills, and improve their health and wellbeing. As part of the AKG Group, we work alongside people from all backgrounds and life stages, helping them overcome barriers, unlock opportunities, and achieve their goals. Our work creates real, lasting impact in communities across Australia.If you're passionate about making a difference and want to be part of an organisation where your work directly empowers others to thrive, AKG offers the opportunity to build a rewarding career with purpose. Why join us? We believe it's important to get to know our customers and understand their skills and abilities, focusing on what they can do, not what they can't do. By doing this, it allows us to provide tailored support and assistance and also helps in the search of finding the right employment that suits our customers best.We don't stop there though. Once our customers are in employment, we continue to be there for them, and their employers too.

• Energised by supporting people to achieve their goals
• High level of interpersonal and organisational skills
• Strong customer service experience
• Confidence to talk to local employers and businesses
• Goal focused
• Ability to look for solutions and overcome objections
• Aware of the vulnerabilities when looking for work and the effects of unemployment
• Empathetic, but also resilient
• Able to obtain a current Working with Children Check & Police Check

More than just a salary!

• Purple Perks Discounts from a large number of well-known retail /travel and adventure companies for staff
• EAP Program available for yourself and family members
• Opportunity to grow and develop through training and leadership support
• 5 weeks annual leave after 3 years' service
• Cash out of purchase annual leave to suit your needs
• Gender neutral paid parental leave of 12 weeks
• Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
• Extensive leave provisions including domestic, community service and study leave
• Education assistance and study leave

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 37271306 or email [e-mail] before you submit your application. We embrace Diversity and Inclusion We value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.