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A community service organization in New South Wales is seeking a Job Coach to support individuals with disabilities in finding and maintaining employment. The role emphasizes a customer-focused approach with ample training and support. Ideal candidates are empathetic, resilient, and goal-oriented, with strong interpersonal and customer service skills. This position offers no weekends or public holidays and includes various employee benefits like paid parental leave and education assistance.
Job Coach-Inclusive Employment Australia
Job Locations AU-NSW-Rockdale
Requisition ID 2025-98681
# of Openings 1
Job Function Customer service
Job Schedule Permanent Full-Time
Project / Position Introduction
Inclusive Employment Australia supports individuals with disability, injury, or health condition in preparing for, finding, and maintaining employment.
We believe it's important to get to know our customers and understand their skills and abilities, focusing on what they can do, not what they can't do.
By doing this, it allows us to provide tailored support and assistance and also helps in the search of finding the right employment that suits our customers best.
We don't stop there though. Once our customers are in employment, we continue to be there for them, and their employers too.
You might be from industry already or a retail or hospitality superstar, a call centre professional or from another service industry all together, but you thrive in a customer-focused role, enjoy talking to clients and are self-driven! Training and support will be provided. Bring your positivity and tenacity to a role that really matters!
Join the us!
Build on your existing experience or begin a new career
Make a difference in your own community
Get full training and structured support
Kick goals in a team that changes lives every day!
Would this describe you?
Energised by supporting people to achieve their goals
High level of interpersonal and organizational skills
Strong customer service experience
Confidence to talk to local employers and businesses
Goal focused
Ability to look for solutions and overcome objections
Aware of the vulnerabilities when looking for work and the effects of unemployment
Empathetic, but also resilient
Able to obtain a current Working with Children Check & Police Check
“Purple Perks” Discounts from a large number of well-known retail / travel and adventure companies for staff
EAP Program available for yourself and family members
Opportunity to grow and develop through training and leadership support
5 weeks annual leave after 3 years' service
Cash out of purchase annual leave to suit your needs
Extensive leave provisions including domestic, community service and study leave
Education assistance and study leave.
We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.
We value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.
We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.
If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306or emailmax.recruit@maxsolutions.com.aubefore you submit your application.
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