Job Ad Template 2025

UBank; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Hybrid working model

Career development and growth

Job summary

Ubank in Sydney is seeking an experienced Product Governance Lead to drive accountability and governance of key controls, assets, and reporting across Investing and Banking products. You will partner with Risk, Legal, Compliance, Product, Technology, Digital and Operations to translate obligations into practical controls and governance artefacts.

The role focuses on establishing governance cadence, preparing governance papers, and delivering customer-focused, compliant outcomes while driving

Qualifications

• Minimum 6 years product management and development experience, ideally investing and banking products.
• Product governance experience in retail Investment structures such as IDPS, MIS, Managed Accounts in Wrap and/or Super environments
• Thorough understanding of licencing, obligations, controls, general & personal advice for retail investment products
• Partner/vendor oversight with board level reporting including due diligence, investment oversight & customer outcomes delivery
• Crystal clear & articulate communication skills, you need to be able to sell it on a page & persuade stakeholders with logic
• Regulatory initiative and product development experience is a must.

Responsibilities

• Establish and maintain a forward-looking governance framework & calendar covering all key obligations, reviews, and forums (including investment governance, vendor oversight, collateral reviews, DDO reviews, product and pricing forums).
• Prepare high-quality papers, submissions, and reporting to support governance forums and decision-making.
• Present materials clearly and confidently to stakeholders, ensuring alignment on risks, obligations, and required actions.
• Produce regular reporting that demonstrates compliance with governance requirements, tracks key activities, and provides visibility of risks, issues, and control effectiveness
• Work cross-functionally with Risk, Legal, Compliance, Product, Technology, Digital, and Operations to identify and document all regulatory and policy obligations across products; design, implement, and maintain effective controls to meet these obligations
• Maintain product governance artefacts, including documentation, collateral reviews, and DDO requirements; ensure governance frameworks remain current, effective, and embedded across the product lifecycle.
• Lead ongoing Investment Oversight, Vendor Oversight, TMD monitoring and reporting to ensure compliance with DDO & associated Investment product legislation across Investing, and Banking products
• Identify, manage, and track issues; translate them into clear findings and remediation plans; partner with remediation teams to deliver tactical and strategic customer and system remediation
• Monitor customer complaints and feedback to assess control effectiveness and identify improvement opportunities
• Build strong relationships across a diverse set of stakeholders and influence decisions to achieve compliant and commercially viable outcomes
• Deliver product improvements across the digital and technical stack with operational readiness and customer experience focus
• Deliver regulatory change initiatives end-to-end, from initial consultation through to execution and ongoing management, translating requirements into product and operational changes

Skills

Governance

Stakeholder management

Regulatory compliance

Risk management

Vendor oversight

Communication skills

Job description

About Us:

At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real-time insights. Save more, track spending, and achieve home ownership faster with Ubank.

The Why:

The purpose of this role is to drive accountability and governance of key controls, assets, and exception reports to ensure we deliver on our promises to our customers.

Key Responsibilities:

Governance Cadence, Reporting & Forums

• Establish and maintain a forward-looking governance framework & calendar covering all key obligations, reviews, and forums (including investment governance, vendor oversight, collateral reviews, DDO reviews, product and pricing forums).
• Prepare high-quality papers, submissions, and reporting to support governance forums and decision-making.
• Present materials clearly and confidently to stakeholders, ensuring alignment on risks, obligations, and required actions.
• Produce regular reporting that demonstrates compliance with governance requirements, tracks key activities, and provides visibility of risks, issues, and control effectiveness

Product Governance, Obligations & Controls

• Work cross-functionally with Risk, Legal, Compliance, Product, Technology, Digital, and Operations to:
• Identify and document all regulatory and policy obligations across products.
• Design, implement, and maintain effective controls to meet these obligations.
• Maintain product governance artefacts, including documentation, collateral reviews, and Design & Distribution Obligation (DDO) requirements.
• Ensure governance frameworks remain current, effective, and embedded across the product lifecycle.

Monitoring, Risk Management & Issue Resolution

• Lead ongoing Investment Oversight, Vendor Oversight, TMD monitoring and reporting to ensure compliance with DDO & associated Investment product legislation across Investing, and Banking products.
• Proactively identify, manage, and track issues, translating them into clear findings and treatment plans.
• Partner with remediation teams to deliver both tactical and strategic customer and system remediation.
• Conduct root cause analysis to prevent recurrence and strengthen control effectiveness.
• Monitor customer complaints and feedback to assess control effectiveness and identify improvement opportunities

Stakeholder Management & Influence

• Build strong relationships across a diverse set of stakeholders with competing priorities.
• Communicate trade-offs clearly and influence decisions to achieve compliant and commercially viable outcomes.
• Maintain a calm, considered approach to drive alignment and secure buy-in, even in complex or contentious situations.

Product Improvement & Delivery Execution

• Research, recommend, and deliver product improvements across the digital and technical stack.
• Ensure changes are executed seamlessly end-to-end, including operational readiness and customer experience.
• Deliver outcomes on time and within budget, with strong alignment across product, technology, and operations teams.

Regulatory Change & Compliance Delivery

• Deliver regulatory change initiatives end-to-end, from initial consultation through to execution and ongoing management.
• Translate regulatory requirements (including Responsible Lending and DDO) into product, system, and operational changes.
• Ensure products are fully compliant and operate in line with their intended purpose and customer outcomes.

Your Experience:

• Minimum 6 years product management and development experience, ideally investing and banking products
• Product governance experience in retail Investment structures such as IDPS, MIS, Managed Accounts in Wrap and/or Super environments
• Thorough understanding of licencing, obligations, controls, general & personal advice for retail investment products
• Partner/vendor oversight with board level reporting including due diligence, investment oversight & customer outcomes delivery
• Crystal clear & articulate communication skills, you need to be able to sell it on a page & be able to persuade people with logic and reason to secure buy in from stakeholders.
• Regulatory initiative and product development experience is a must.

Why Ubank?

• Innovation with impact:From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideasdon’tjust stay ideas, they become impact.
• Collaborative,supportive& fun:We believe innovation is a team sport. It comes from a special kind of culturethat’shighly collaborative and gives people the support they need to thrive.
• Build something great:Ubank is where ambition meets opportunity. Wedon’tjust talk about change - we give you the tools, trust, and support to make it happen.
• Freedom to be yourself:We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy.
• Accelerate your Career:With clear paths for career development, your potentialwon’tjust berecognised,it’llbe accelerated.

We acknowledge the Traditional Custodians of our local area.

This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency.

We welcome applicantsofall backgrounds, and our Talent team is excited toconnect withyou.