IT Telecommunications Engineer

Emmbr; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

A major Australian healthcare organisation is hiring a Telecommunications Engineer to manage and evolve its telephony systems across cloud, hybrid, and on-premise solutions. This full-time role requires over 5 years of experience in telephony environments and knowledge of PABX, DECT, and mobile systems. Strong problem-solving skills and familiarity with networking fundamentals are essential. You will troubleshoot issues, support various communication platforms, and ensure high service availability across multiple sites.

Qualifications

• Experienced Telecommunications Engineer with 5+ years in relevant environments.
• Skilled in cloud, hybrid, and on-premise telephony systems.
• Knowledge of SIP, RTP, H.323, and core networking fundamentals.

Responsibilities

• Manage and improve telephony services across various sites.
• Support and develop PABX and unified communications environments.
• Troubleshoot faults and maintain high service availability.

Skills

Telephony systems

Cloud environments

Problem solving

Networking fundamentals

Tools

Access4 (Broadsoft)

NEC Univerge

Job description

Base Pay Range

A$80,000.00 - A$110,000.00 per year

Location: Melbourne, Victoria, Australia

Infrastructure, Cloud & DevOps

This is a newly created Telecommunications Engineer role within a major Australian healthcare organisation, supporting a large and diverse technology environment. You will own and evolve the organisation's telephony ecosystem across cloud, hybrid and on‑prem solutions.

About the Role

• Manage and improve cloud, hybrid and on‑prem telephony services across all sites.
• Support and develop PABX, DECT, mobile and unified communications environments.
• Configure and maintain platforms such as Access4 (Broadsoft) and NEC Univerge.
• Troubleshoot faults, coordinate vendor support and maintain high service availability.
• Assist with adjacent systems including nurse call, CCTV and security technologies.
• Maintain documentation, monitor performance and contribute to ongoing platform enhancement.

About You

• Experienced Telecommunications Engineer with 5+ years across telephony environments.
• Skilled in cloud, on‑prem and hybrid telephony, including PABX, DECT and mobile systems.
• Knowledgeable across SIP, RTP, H.323 and core networking fundamentals (TCP/IP, MPLS, SD‑WAN, QoS, firewalls).
• Hands‑on experience with Access4 (Broadsoft) and NEC Univerge.
• Strong problem‑solver who can support a large, multi‑site organisation.
• Cloud migration experience will be beneficial.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Telecommunications

Referrals increase your chances of interviewing at Emmbr by 2x.

Apply Now!