IT Systems Engineer

Queensland Parliament Service; Brisbane; On-site; AUD 100,000 - 140,000; Full time

Job summary

Queensland Parliament Service in Brisbane is seeking an experienced IT Systems Engineer to support critical ICT infrastructure and lead technology projects that deliver secure, reliable and innovative services across the Parliamentary precinct.

Join IT Services, rotating between systems operations and ICT projects, to deepen technical expertise and help maintain secure operation while collaborating with vendors and stakeholders on effective solutions.

Responsibilities

• Monitor, maintain, secure and optimise ICT infrastructure, networks, software, databases and enterprise technology systems.
• Ensure critical ICT systems are fully operational to support Parliamentary Sittings and Committee Hearings.
• Lead the technical response to service disruptions, outages and system performance issues.
• Provide third-level technical support and coordinate with vendors to resolve complex issues.
• Undertake proactive maintenance activities including patching, upgrades, configuration changes and vulnerability remediation.
• Lead the design, build, implementation and deployment of new technology solutions and ICT projects.
• Work with business stakeholders and vendors to develop solutions that meet organisational requirements.
• Develop and maintain technical documentation, procedures and support materials.
• Provide technical leadership, mentoring and knowledge sharing across the IT Services team.
• Collaborate with internal and external stakeholders to deliver secure, sustainable and customer-focused ICT services.

Skills

Enterprise ICT experience

Infrastructure & networks

Cloud/hybrid technologies

Project delivery

Troubleshooting

Communication skills

Vendor management

Prioritization

Job description

Queensland Parliament Service - Brisbane QLD

Queensland Parliament is seeking an experienced IT Systems Engineer to support critical ICT infrastructure and lead technology projects that deliver secure, reliable and innovative services across the Parliamentary precinct.

Are you an experienced IT professional who enjoys solving complex technical challenges and delivering reliable, secure systems? Do you want to work in a unique environment where your expertise directly supports the operation of Queensland's democratic institution?

Queensland Parliament is seeking a skilled and motivated IT Systems Engineer to join our IT Services team. This role offers the opportunity to work across a diverse technology environment, supporting critical ICT infrastructure, enterprise systems and major technology projects that enable the business of Parliament.

Working as part of a collaborative team, you'll rotate between Systems Operations and ICT Projects, giving you the opportunity to deepen your technical expertise, contribute to strategic initiatives, and play a key role in maintaining the secure and reliable operation of Parliamentary ICT services.

Key Objectives

• Maintain secure, reliable and high-performing ICT systems that support the Queensland Parliament.
• Lead and contribute to the delivery of technology projects and system improvements.
• Provide technical leadership and collaborate with stakeholders to deliver quality ICT outcomes.

Your Role

• Monitor, maintain, secure and optimise ICT infrastructure, networks, software, databases and enterprise technology systems.
• Ensure critical ICT systems are fully operational to support Parliamentary Sittings and Committee Hearings.
• Lead the technical response to service disruptions, outages and system performance issues.
• Provide third-level technical support and coordinate with vendors to resolve complex issues.
• Undertake proactive maintenance activities including patching, upgrades, configuration changes and vulnerability remediation.
• Lead the design, build, implementation and deployment of new technology solutions and ICT projects.
• Work with business stakeholders and vendors to develop solutions that meet organisational requirements.
• Develop and maintain technical documentation, procedures and support materials.
• Provide technical leadership, mentoring and knowledge sharing across the IT Services team.
• Collaborate with internal and external stakeholders to deliver secure, sustainable and customer-focused ICT services.

What We're Looking For

• Demonstrated experience supporting and administering enterprise ICT environments.
• Strong technical knowledge across infrastructure, networks, servers, applications and cloud or hybrid technologies.
• Experience leading or contributing to ICT projects and system implementations.
• Proven ability to troubleshoot complex technical issues and coordinate effective solutions.Strong communication and stakeholder engagement skills.
• A collaborative approach with a commitment to customer service and continuous improvement.
• Experience working with vendors and service providers to achieve successful outcomes.
• Ability to manage competing priorities and work effectively in a dynamic environment.

What we Offer

At Queensland Parliament you'll see democracy in action. You'll collaborate with talented colleagues across disciplines, contribute to projects that matter, and build a career you're proud of, supported by leadership, mentoring and wellbeing initiatives.

Find out more: Careers | Queensland Parliament