IT Support Officer (L2 / L3)

Talent; South Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading IT service provider is seeking an experienced IT Support Officer L2 & L3 to join their team based in Adelaide. The ideal candidate will possess a minimum of 5 years' commercial experience in IT and expertise in Microsoft Server, Azure, and networking. This permanent opportunity requires skills in server migrations, configurations, and support of cloud solutions. The role offers a chance to work with multiple clients and a dynamic environment, providing substantial growth opportunities.

Qualifications

• Minimum of 5 years' commercial experience in IT.
• Experience with Microsoft Server & Windows operating systems including Virtualisation.
• Solid networking foundation required to support core network services.

Responsibilities

• Work with multiple clients in Adelaide for IT support.
• Perform server migrations and manage configurations.
• Support VOIP products and manage cloud solutions.

Skills

IT commercial experience

Microsoft Server & Windows OS

Technical presales

Server migrations

Microsoft Azure

Office 365

Backup Software solutions

VOIP Products

Remote Monitoring Software

Networking and Security management

Education

Azure and 365 Certifications

CCNA

VCP

MSCE

RHCE

Relevant tertiary degree

Job description

IT Support Officer L2 & L3

Adelaide Based role

Permanent Oppourtunity

We are looking for an experienced IT Support Officer to work with our multiple clients here in Adelaide.

The following skills and experience are essential to be successful in this role:

• Minimum of 5 years' commercial experience in IT
• Experience with Microsoft Server & Windows operating systems including Virtualisation
• Experience with technical presales
• Experience with server migrations
• Experience with Microsoft Azure
• Experience with office 365
• Configuration / Support of Backup Software / Solutions
• Configuration / Support of VOIP Products
• Experience in the use / configuration of Remote Monitoring & Management Software. (Halo and Ninja)
• Solid networking foundation required to support core network services; TCP / IP, PPP, ADSL, NBN, SNMP, L2TP, Routing, Firewalling and Switching.
• Work with HPE / Aruba, Fortigate and Sophos Networking and Securities
• Server Systems, Windows Server 2016-2022 & VMware services
• Installations - Remote and Onsite
• Performance tuning and reporting
• Office 365 and Azure AD Management and Maintenance
• IAAS, BAAS, Cloud Support

Qualifications

The following tertiary and / or industry specific qualifications will be highly regarded;

• Azure and 365 Certifications
• CCNA
• VCP
• MSCE
• RHCE
• Relevant tertiary degree

If the above role piques your interest, please click on