It Office Operations Lead — In-Office, Sydney Cbd, $110K+

Est10 Recruitment; New South Wales; On-site; AUD 120,000 - 160,000; Full time

Job summary

A leading recruitment agency is seeking a Head of People & Culture Operations & Payroll to manage the Dayforce system and enhance HRIS performance. You will lead the transition to Business As Usual, implement best practices for HR data governance, and ensure seamless integration with other systems. This role requires strong system design and project management skills, alongside inspiring leadership to foster a culture of continuous improvement. Flexible perks are offered to support employees across Australia and New Zealand.

Benefits

Discounts on entertainment and travel experiences

Qualifications

• Experience in Dayforce system ownership and management.
• Strong understanding of HR data governance and integration.
• Proven ability in software development and application improvement.

Responsibilities

• Oversee Dayforce system design and continuous improvement.
• Lead HR data governance initiatives.
• Develop and implement new applications based on business needs.
• Inspire and motivate employees for process efficiency.

Skills

System Design

HRIS Management

Data Governance

Application Development

Training and Development

Job description

Head of People & Culture Operations & Payroll – EVT Head Office

At EVT we create memorable entertainment experiences, hospitality, and travel across Australia and New Zealand. With over 140 entertainment venues, 150 award‑winning restaurants and bars, and 80+ hotels, we offer a dynamic career environment.

About the Role

As Dayforce/Payroll System Owner, you will execute system design, maintenance, and continuous improvement aligned with EVT’s strategic roadmap. You will manage HRIS systems, lead Dayforce transition to Business As Usual (BAU), and drive system optimisation.

Dayforce Implementation & Management

• Own Dayforce system design, maintenance, and continuous improvement.
• Collaborate with People & Culture and stakeholders to optimise HRIS systems.
• Ensure seamless integration between Dayforce and Rostering systems.
• Develop and enforce data security, integrity, and policies across the organisation.
• Lead transition from Dayforce implementation to BAU in partnership with IT, P&C, and L&D teams.
• Drive Dayforce module optimisation post‑stabilisation to improve operational efficiency.

P&C Data Management

• Lead international HR data governance and integration.
• Implement best practices for HR data governance and regulatory compliance.
• Support key processes with accurate, secure, and accessible management information.

Application Software Development & Improvement

• Analyse system performance and identify areas for improvement.
• Design, implement and continuously refine new applications to meet business requirements.

Leadership & Direction

• Communicate the function’s vision, mission, and objectives.
• Inspire and motivate employees to drive innovation, process efficiency, and system adoption.

Training, Support & Performance Management

• Ensure robust and responsive systems to support users and optimise system functionality.
• Partner with L&D to identify training needs, develop learning materials, and facilitate Dayforce training for employees and managers.
• Design and deliver ongoing system training using online and in‑person delivery methods, including new feature rollouts, refresher training, and onboarding support.
• Set performance objectives for direct reports and monitor key metrics.
• Foster a culture of continuous learning, coaching and mentorship to improve system proficiency across EVT.
• Identify process inefficiencies, suggest and implement system improvements, and lead change management efforts to drive innovation.

Perks

EVT Perks offer a range of always‑on discounts on our entertainment and travel experiences across Australia and New Zealand, available to every EVT employee, including casual employees, from day one.