IT Infrastructure Advisor

Dalrymple-Bay-Coal-Terminal-Pty-Ltd; Mackay Regional; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

12% Superannuation

Annual incentive bonus

5 weeks annual leave with loading

Higher education support

Relocation assistance

Job summary

Dalrymple Bay Coal Terminal (DBCT) is seeking an IT Infrastructure Advisor to design, build and support our corporate IT infrastructure, ensuring security, resilience and alignment with business needs.

You will work under the IT Infrastructure Specialist, collaborating with stakeholders and vendors to deliver robust technology solutions and roadmaps while participating in after-hours support when required.

Qualifications

• Tertiary qualification or equivalent industry experience.
• Experience with enterprise infrastructure environments.
• Ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Provide Level 2 support across infrastructure and security services.
• Design and implement infrastructure solutions and enhancements.
• Support incident response, disaster recovery readiness and business continuity activities.
• Contribute to cyber security initiatives and compliance with information security standards.
• Collaborate with vendors and partners on technology projects.
• Help develop future technology roadmaps and standards.
• Participate in after-hours support and on-call duties.

Skills

Windows Server

Microsoft 365

Azure Services

Active Directory

Group Policy

Virtualisation

Networking fundamentals

Stakeholder communication

Problem solving

Continuous improvement

Education

Tertiary qualifications in Information Technology

Tools

Windows Server

Microsoft 365

Azure Services

Active Directory

Group Policy

Virtualisation

Networking

Job description

At Dalrymple Bay Coal Terminal (DBCT), we are more than aleading export terminal. Situated by the sea and built on thefoundations of Care, Connection and Community, we foster anenvironment where our people can thrive professionally whileenjoying an exceptional lifestyle close to home.

We are seeking an experienced IT Infrastructure Advisor to joinour Information Technology team and play a key role in supporting,designing and enhancing our critical technology infrastructure thatunderpins terminal operations and business performance.

About the Role

Reporting to the IT Infrastructure Specialist, you will providespecialist design, build and operational support across DBCT'scorporate IT infrastructure environment. This role combinestechnical expertise with problem solving and collaboration,ensuring our infrastructure remains secure, resilient and fit forpurpose.

Key responsibilities include:

• Providing Level 2 support across infrastructure andsecurity services.
• Designing and implementing infrastructure solutions andenhancements.
• Supporting incident response, disaster recovery readinessand business continuity activities.
• Contributing to cyber security initiatives and maintainingcompliance with information security standards.
• Working closely with internal stakeholders, vendors andimplementation partners on technology projects.
• Supporting the development of future technology roadmapsand infrastructure standards.
• Participating in after-hours support and on-call activitieswhen required.

About You

To succeed in this role, you will bring:

• Tertiary qualifications in Information Technology orequivalent industry experience.
• Strong knowledge of Windows Server, Microsoft 365, AzureServices, Active Directory, Group Policy, virtualisationtechnologies and networking fundamentals.
• A sound understanding of contemporary cyber securitypractices and standards.
• Experience supporting and implementing enterpriseinfrastructure environments.
• The ability to explain technical concepts to stakeholderswith varying levels of technical knowledge.
• A proactive approach to continuous improvement, problemsolving and customer service.

Why Join DBCT?

At DBCT, we care about our people and provide an environmentwhere you can build a rewarding career while maintaining genuinework-life balance.

Some of our benefits include:

• Monday to Friday role - home every night.
• 12% Superannuation.
• Opportunity for an annual Short Term Incentive bonus.
• 5 weeks annual leave plus 20% leave loading.
• Learning and development opportunities, including highereducation support.
• Discounted fuel option and novated leasing.
• Employee Assistance Program.
• MyPort Employee Discount and Wellbeing Program.
• Onsite physiotherapy and annual flu vaccinations.
• Transition to Retirement Program.
• Relocation assistance for the right candidate.

Why DBCT Works for You

• Competitive pay, by the bay, home every day.
• Work with modern enterprise technologies that support criticalinfrastructure.
• Be part of a high-performing and supportive IT team.
• Make a meaningful impact on the reliability, resilience andsecurity of our operations.
• Join an organisation committed to Care, Connection andCommunity.

DBCT is committed to creating a diverse, inclusive and respectful workplace. We encourage applications from women,Aboriginal and Torres Strait Islander peoples and people fromdiverse backgrounds.

All applicants must have the ability to obtain a MaritimeSecurity Identification Card (MSIC).