IT Change Manager
Showtime Consulting Pty Ltd
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Job summary
Showtime Consulting is seeking an experienced IT Change Manager to join a Defence-focused program based in Canberra. This hands-on role manages, documents, coordinates, and progresses infrastructure and technology changes through Defence change management processes, helping clear a backlog while ensuring compliance with Defence governance and operational requirements.
You will work closely with technical teams, project stakeholders, and operational support to drive change activities from
Qualifications
- Experience in IT Change Management, Service Management, or IT Operations environments.
- Strong experience managing infrastructure, network, cloud, or enterprise technology changes.
- Demonstrated experience working within Defence or Defence-related environments.
- Practical experience using and administering DSMS.
- Strong understanding of ITIL change management principles and service management practices.
Responsibilities
- Manage end-to-end change management for infrastructure, cloud, network, and application changes.
- Document, review, and process backlog of technology changes through Defence governance frameworks.
- Ensure changes are assessed, documented, approved, and communicated.
- Coordinate change reviews, approvals, scheduling, and implementation activities.
- Maintain change records, documentation, and reporting within DSMS.
- Support audit, governance, and compliance activities related to change management.
Skills
Job description
At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.
We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.
At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.
We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.
Our people are specialists in secure cloud, defence technology, and insider risk mitigation. We thrive in high-stakes environments, where cybersecurity isn’t just a requirement—it’s mission-critical. If you’re ready to contribute to industry-leading projects and grow in a company that values trust, innovation, and resilience, explore our open roles today.
DevOps Application Developers
Company Description Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cybersecurity, cloud, infrastructure, digital transformation, and Defence programs. We partner with government and Defence organisations to build high-performing technology teams that deliver secure, scalable, and mission-critical outcomes within highly regulated environments.
The Role We are seeking an experienced IT Change Manager to join a Defence-focused program based in Canberra. This is a hands‑on role responsible for managing, documenting, coordinating, and progressing infrastructure and technology changes through Defence change management processes. The successful candidate will play a critical role in helping clear a backlog of changes while ensuring compliance with Defence governance, operational requirements, and established ways of working. Working closely with technical teams, project stakeholders, and operational support teams, you will drive change activities from initiation through to implementation while ensuring changes are accurately documented, assessed, approved, and communicated. The ideal candidate will have a strong understanding of Defence environments and practical experience working with DSMS and Defence change management frameworks.
Key Responsibilities
- Manage the end-to-end change management process for infrastructure, cloud, network, and application changes.
- Document, review, and process a backlog of technology changes through Defence governance frameworks.
- Ensure all changes are appropriately assessed, documented, approved, and communicated.
- Work closely with technical teams to gather change requirements and implementation details.
- Coordinate change reviews, approvals, scheduling, and implementation activities.
- Maintain change records, documentation, and reporting within DSMS.
- Support change planning, risk assessment, impact analysis, and implementation readiness activities.
- Facilitate stakeholder engagement across technical and business teams.
- Ensure compliance with Defence change management processes, standards, and operational requirements.
- Identify opportunities to improve change management processes and operational efficiency.
- Support audit, governance, and compliance activities related to change management.
What You’ll Need
- Experience in IT Change Management, Service Management, or IT Operations environments.
- Strong experience managing infrastructure, network, cloud, or enterprise technology changes.
- Demonstrated experience working within Defence or Defence-related environments.
- Practical experience using and administering DSMS.
- Strong understanding of ITIL change management principles and service management practices.
- Experience coordinating change approvals, implementation planning, and governance processes.
- Ability to quickly assess, document, and progress large volumes of change requests.
- Strong stakeholder engagement and communication skills.
- Experience working with technical engineering and infrastructure teams.
- Strong attention to detail and documentation capability.
- Ability to operate independently within fast‑paced and complex environments.
- Strong organisational, prioritisation, and problem‑solving skills.
Why Join Us?
- Work within a Defence environment supporting critical technology programs.
- Play a key role in improving operational governance and change management outcomes.
- Collaborate with experienced infrastructure, cloud, security, and engineering teams.
- Join a consulting culture focused on delivery excellence, innovation, and continuous improvement.
- Contribute to nationally significant programs supporting Defence capabilities.
Security Clearance Requirement Due to the nature of this role, applicants must be Australian Citizens with an active NV1 security clearance.
Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.
Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.
Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting‑edge and effective.
Demonstrates dedication to the mission, the safety and security of clients’ data, and the success of their operations.
Important for providing reliable and consistent service, which is crucial for defense and intelligence operations that depend on continuity and dependability.
Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.
Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.
Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.
Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting‑edge and effective.
Demonstrates dedication to the mission, the safety and security of clients’ data, and the success of their operations.
Important for providing reliable and consistent service, which is crucial for defense and intelligence operations that depend on continuity and dependability.
Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.
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