IT Business Partner - Projects & Services

Ampcontrol; Newcastle-Maitland; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Purchased leave

Discounted private health insurance

Wellbeing programs

Education assistance and career dev

Job summary

Ampcontrol is seeking an IT Business Partner to bridge the IT team with the Projects & Services business functions. You will align technology solutions with project delivery, engineering and service outcomes to boost efficiency, service quality, and financial performance.

You will partner with leaders to identify automation, data insights and digital transformation initiatives that drive value and measurable improvements across the business.

Qualifications

• Experience as IT Business Partner, BRM, or Business Analyst or similar tech-focused role.
• Strong understanding of project delivery, professional services, or operational environments.
• Experience supporting enterprise business applications and digital transformation initiatives.

Responsibilities

• Build relationships with stakeholders to understand business needs across Projects & Services.
• Act as the primary technology partner for project delivery, engineering and service teams.
• Develop expert knowledge of applications and digital platforms supporting Projects & Services.
• Identify opportunities in emerging technologies, trends and best-practice tools.
• Lead delivery, enhancement and support of digital tools and business applications.
• Coordinate internal and external resources for successful implementation and ongoing optimization.
• Oversee the Projects & Services technology landscape and architectural roadmap.
• Drive continuous improvement through automation, data analytics and process optimization.
• Ensure technology investments align with priorities and deliver measurable value.

Skills

IT Business Partner

Stakeholder engagement

Cross-functional collaboration

Digital transformation

Data analytics

Automation opportunities

Process improvement

Job description

IT Business Partner - Projects & Services

At Ampcontrol, we're empowering the transition to a sustainable future through innovative technology and engineering solutions. We're seeking an experienced IT Business Partner – Projects & Services to act as the strategic link between our Information Technology team and our Projects & Services business functions.

This is a highly influential role where you'll partner with project delivery, engineering, professional services, customer implementation and operational service teams to ensure technology solutions enable efficient project execution, improved service delivery, stronger financial performance and exceptional customer outcomes.

As a trusted advisor to business leaders, you'll identify opportunities to enhance business processes through technology, automation, data insights and digital transformation initiatives.

Key responsibilities:

• Building strong relationships with stakeholders to develop a deep understanding of business needs across the Projects & Services domain.
• Acting as the primary technology partner for project delivery, engineering and service teams.
• Developing expert knowledge of the applications and digital platforms supporting Projects & Services.
• Identifying emerging technologies, industry trends and best-practice tools that can improve project and service performance.
• Leading the delivery, enhancement and support of digital tools and business applications.
• Working with internal and external resources to ensure successful implementation and ongoing optimisation of technology solutions.
• Providing oversight of the Projects & Services technology landscape and architectural roadmap.
• Driving continuous improvement initiatives through automation, data analytics and process optimisation.
• Ensuring technology investments align with business priorities and deliver measurable value.

About you

You are a commercially minded technology professional who thrives on building relationships and translating business needs into practical technology solutions.

You will bring:

• Experience in an IT Business Partner, Business Relationship Manager, Business Analyst or similar technology-focused role.
• Strong understanding of project delivery, professional services or operational service environments.
• Experience supporting enterprise business applications and digital transformation initiatives.
• Excellent stakeholder engagement and relationship management skills.
• The ability to influence and collaborate with leaders across multiple business functions.
• Strong analytical and problem-solving capabilities.
• Experience identifying opportunities for process improvement, automation and data-driven decision making.

Employee Benefits

At Ampcontrol, we believe great work deserves great rewards. When you join us, you'll have access to a range of benefits designed to support your wellbeing, lifestyle, and professional growth, including:

• Paid parental leave.
• Salary packaging options.
• Purchased leave for greater work-life balance.
• Discounted private health insurance.
• Wellbeing programs and employee discounts.
• Education assistance and career development support.

Why Ampcontrol?

At Ampcontrol, you'll have the opportunity to work on meaningful projects that support some of Australia's most critical industries, including mining, energy, utilities, renewables, infrastructure and resources.

You’ll join a collaborative team where innovation is encouraged, your expertise is valued, and your work directly contributes to improving business performance and customer outcomes.

If you're passionate about partnering with the business to deliver impactful technology solutions, we'd love to hear from you.