IT Business Analyst & Project Lead: Process Improvement

City of Tea Tree Gully; Adelaide; On-site; AUD 112,000 - 119,000; Full time

Job summary

City of Tea Tree Gully is seeking an IT Business Analyst/Project Manager to partner with business units, analyse processes, and translate needs into actionable technology requirements. You will lead IT projects using the Council's PMO and governance frameworks, support change management, and prepare business cases for budgeting and planning.

You will work with stakeholders to define current and future-state processes, document functional and non-functional requirements, and manage project

Qualifications

• Bachelor qualification in an appropriate discipline or equivalent demonstrated experience.
• Project management and/or business analysis qualifications or equivalent demonstrated experience.
• Demonstrated experience leading business process analysis and translating needs into clear functional and non-functional requirements.
• Demonstrated experience delivering projects using established governance frameworks, including planning, testing, and change management.
• Strong communication skills, including the ability to explain technical concepts to non-technical audiences and negotiate practical solutions.
• Strong analytical and problem-solving skills (logical, evidence-based, innovative, and practical), with the ability to prioritise and meet competing deadlines.
• Competent IT skills and a strong understanding of Tier 1 corporate applications and the business processes they support (e.g. finance, HR, customer service, records management).
• Be willing to undergo a pre-employment medical.

Responsibilities

• Partner with stakeholders to analyse current-state processes, identify optimisation opportunities, and define future-state goals.
• Translate strategic objectives and user needs into functional and non-functional requirements, specifications, and project deliverables.
• Lead and support IT projects end-to-end using governance frameworks, including planning, risk/issue management, and delivery within scope, time and budget.
• Facilitate change management activities to support successful adoption of new systems, processes, and technologies.
• Prepare business cases and supporting documentation for annual budgeting and strategic planning processes.
• Maintain a strong understanding of Council applications, system integrations, IT frameworks, and strategic priorities, identifying opportunities for digital innovation and automation.

Skills

Project management

Business analysis

Stakeholder communication

Analytical thinking

Problem solving

Prioritisation

IT familiarity

Education

Bachelor qualification in an appropriate discipline

Job description

City of Tea Tree Gully is seeking an IT Business Analyst/Project Manager to partner with business units, analyse processes, and translate needs into actionable technology requirements. You will lead IT projects using the Council's PMO and governance frameworks, support change management, and prepare business cases for budgeting and planning.

You will work with stakeholders to define current and future-state processes, document functional and non-functional requirements, and manage project