IT Admin – Endpoint and Identity Management

Australian Human Rights Commission; Sydney; Hybrid; AUD 89,000 - 97,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

The Australian Human Rights Commission in Sydney, NSW invites applications for an IT Administrator to manage endpoint devices and identity systems. You will oversee Microsoft Intune, onboarding/offboarding staff, and provide responsive end-user support across the organisation.

The role covers Admin of Microsoft 365/Azure, Entra ID, Teams, SharePoint Online, and device provisioning. Flexible, hybrid work options are available, with a competitive salary of AUD 88,834– AUD 96,829 plus 15.4%

Qualifications

• Experience administering Microsoft 365 and Azure environments including Entra ID, Teams, Exchange Online, and SharePoint Online.
• Hands-on experience managing Windows and iOS devices using Microsoft Intune, including provisioning and deployment.
• Proven experience providing service desk support to end users.
• Ability to manage workload and adapt to changing priorities.
• Strong collaboration with stakeholders and teams across functions.
• Excellent communication skills to explain technical concepts clearly.

Responsibilities

• Administer and support the Microsoft 365 cloud environment, including user accounts, groups, licensing, and security configurations.
• Manage Intune for endpoint device administration, application deployment, and compliance enforcement.
• Support SharePoint environment, including permissions and troubleshooting.
• Resolve support tickets related to systems, laptops, and meeting room IT equipment.
• Administer Microsoft Teams including call flows, phone numbers, and meeting rooms.
• Maintain accurate system documentation and create user guides for common tasks.
• Manage onboarding and secure termination of user accounts across Entra ID and other key systems.
• Coordinate preparation, delivery, and tracking of IT assets to remote staff, including return logistics for offboarded staff.
• Ensure device and account management practices align with information security policies and APS standards.

Skills

Microsoft 365

Azure Entra ID

Intune

End-user support

Communication

Tools

Intune

Entra ID

Azure

SharePoint Online

Microsoft Teams

Exchange Online

Job description

IT Admin – Endpoint and Identity Management

Australian Human Rights Commission – Sydney NSW

The Australian Human Rights Commission (the Commission) is Australia’s national human rights institution, dedicated to fostering a society where human rights are upheld, protected, and celebrated. We envision an Australia where every individual is valued equally in dignity and rights.

Our mission involves promoting and safeguarding the human rights of all Australians by:

• Advising all levels of government and various public and private organisations.
• Strengthening laws, policies, and practices while providing accessible investigation and conciliation services.
• Engaging inclusively with civil society, communities, and the private sector.
• Raising awareness about human rights and offering educational resources.
• Collaborating with partners to cultivate a culture of respect for human rights across the nation.

The IT team plays a vital role in delivering secure, reliable, and innovative technology services that support the operations of the Australian Human Rights Commission. They manage the Commission's IT infrastructure, encompassing both cloud-based and on-premises systems, to ensure uninterrupted access to critical applications, network services, and data management platforms.

We are looking for an experienced and passionate IT Administrator to manage the Commission’s endpoint devices and identity systems to ensure secure, efficient, and user-friendly technology experiences. In this role, you will be responsible for overseeing Microsoft Intune to manage device deployment, configuration, and compliance, and for ensuring smooth onboarding and offboarding of staff accounts. You will also have the opportunity to provide responsive, high- quality end-user support across the organisation, helping staff resolve everyday IT issues with professionalism and care.

This full-time ongoing position / non ongoing position offers a competitive salary range of $88,834 - $96,829 per annum plus 15.4% superannuation.

We offer flexible, hybrid work options.

The key duties of the position include:

What You’ll Do:

• Administer and support the Microsoft 365 cloud environment, including user accounts, groups, licensing, and security configurations.
• Manage Intune for endpoint device administration, application deployment, and compliance enforcement across the organisation.
• Support SharePoint environment, including permissions and troubleshooting.
• Resolve support tickets related to systems, including troubleshooting laptop and office IT equipment and meeting room issues.
• Administer Microsoft Teams including call flows, phone numbers, and meeting rooms.
• Maintain accurate system documentation and create user guides for common tasks.
• Manage onboarding and secure termination of user accounts across Entra ID and other key systems.
• Coordinate the preparation, delivery, and tracking of IT assets to remote staff, including return logistics for offboarded staff.
• Ensure device and account management practices are aligned with information security policies and APS standards.

Eligibility

What We’re Looking For:

• Demonstrated experience supporting and administering Microsoft 365 and Azure environments, including Entra ID, Teams, Exchange Online, and SharePoint Online.
• Hands‑on experience managing Windows and iOS devices using Microsoft Intune, including device provisioning and software deployment.
• Proven experience providing service desk or help desk support to end users.
• Ability to effectively manage the workload, follow tasks through to completion, and remain adaptable in response to changing priorities.
• Proven ability to cultivate strong, collaborative relationships with team members, stakeholders, and clients across various functions.
• Excellent communication skills and ability to communicate technical concepts clearly to non-technical audiences.

Notes

By becoming a part of our team, you'll play a vital role in influencing public conversations about human rights and making a meaningful impact. If you’re ready to use your skills to support a cause that matters, we want to hear from you!

Applications close: 13 October 2026 5pm AEDT

We value inclusivity and diversity and seek people who support and model the behaviours we promote in our workforce. We strongly encourage applications from First Nations Australians, mature workers, people from culturally and linguistically diverse backgrounds, culturally and marginalised communities, carers, LGBTIQA+ and people with disability.

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS). An Agency Head may waive the requirement for citizenship prior to engaging an individual where it is appropriate to do so.

The Commission is committed to providing an accessible, inclusive work environment to enable people with a disability to participate fully in all aspects of employment. Applicants are encouraged to request reasonable adjustment as required to assist your participation in this recruitment process.

Please note that this position may be filled on either an ongoing or non-ongoing basis. If an offer of non-ongoing employment is made, the successful applicant would be employed for an initial period of up to eighteen months with the possibility of extension up to a maximum period of two years in total. The merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may be used to fill future ongoing and non-ongoing vacancies in the Commission where the duties are of a similar nature.

The successful candidate will demonstrate the ability to fulfill the requirements of the role in an impartial and respectful manner as required by the APS Code of Conduct. The successful candidate will uphold the integrity and independence of the Australian Human Rights Commission.

As part of the recruitment and selection process, applicants will be required to consent to and undergo background checks which may include character and social media checks.

For more Information

Information about the role and Commission practices may be sought via ******@humanrights.gov.au