Investigator

Indigeco Pty Ltd; Canberra; Hybrid; AUD 88,000 - 96,000; Full time

Benefits offered by this job

Hourly payrate of $64.94 per hour + 4%

Job summary

Indigeco Pty Ltd is recruiting an Investigator for our ACT Government client based in Stirling. The contract will commence ASAP, pending a cleared Police Check, and is expected to run until 1 March 2027.

You will support a regulatory investigations team within an education and care environment, receiving, assessing and investigating notifications, complaints and concerns while applying legislation and gathering evidence.

Qualifications

• Certificate IV or Diploma in Investigations, supported by practical investigations experience.
• Experience in investigations, compliance or regulatory work within a government environment.
• Strong written skills, including experience preparing reports, correspondence, decisions or statutory actions.
• Ability to manage a diverse caseload, prioritise work and meet deadlines in a sensitive environment.
• Current WWVP card, or ability to obtain one prior to commencement.

Responsibilities

• Receive, assess and investigate notifications, complaints and concerns within a regulatory framework
• Conduct investigations, registration reviews and compliance-related enquiries; Gather, assess and document evidence in line with record management requirements
• Conduct witness interviews, take statements and prepare investigation correspondence
• Draft show cause notices, administrative decisions, reports, recommendations and related documentation
• Interpret and apply legislation, policies and regulatory frameworks to support sound decision‑making
• Work collaboratively with internal and external stakeholders while maintaining confidentiality and procedural fairness

Skills

Investigations

Regulatory knowledge

Documentation

Interviewing

Legislation interpretation

Education

Certificate IV or Diploma in Investigations

Job description

Indigeco is recruiting an Investigator for our ACT Government client based in Stirling. This contract will commence ASAP, pending a cleared Police Check, and is expected to run until 1 March 2027.

This role will support a regulatory investigations team within an education and care environment. You will be responsible for receiving, assessing and investigating notifications, complaints and concerns, while applying legislation, gathering evidence and preparing high-quality reports, statements and administrative documentation.

ABOUT THE COMPANY

Our client is an ACT Government directorate delivering important regulation, compliance and support services across the education and care sector. This is an opportunity to contribute to meaningful regulatory work in a professional, collaborative and community-focused environment.

YOUR RESPONSIBILITIES

• Receive, assess and investigate notifications, complaints and concerns within a regulatory framework
• Conduct investigations, registration reviews and compliance-related enquiries
  Gather, assess and document evidence in line with record management requirements
• Conduct witness interviews, take statements and prepare investigation correspondence
• Draft show cause notices, administrative decisions, reports, recommendations and related documentation
• Interpret and apply legislation, policies and regulatory frameworks to support sound decision‑making
• Work collaboratively with internal and external stakeholders while maintaining confidentiality and procedural fairness

Indigeco is recruiting an Investigator for our ACT Government client based in Stirling. This contract will commence ASAP, pending a cleared Police Check, and is expected to run until 1 March 2027.

This role will support a regulatory investigations team within an education and care environment. You will be responsible for receiving, assessing and investigating notifications, complaints and concerns, while applying legislation, gathering evidence and preparing high-quality reports, statements and administrative documentation.

ABOUT THE COMPANY

Our client is an ACT Government directorate delivering important regulation, compliance and support services across the education and care sector. This is an opportunity to contribute to meaningful regulatory work in a professional, collaborative and community-focused environment.

YOUR RESPONSIBILITIES

• Receive, assess and investigate notifications, complaints and concerns within a regulatory framework
• Conduct investigations, registration reviews and compliance-related enquiries
  Gather, assess and document evidence in line with record management requirements
• Conduct witness interviews, take statements and prepare investigation correspondence
• Draft show cause notices, administrative decisions, reports, recommendations and related documentation
• Interpret and apply legislation, policies and regulatory frameworks to support sound decision‑making
• Work collaboratively with internal and external stakeholders while maintaining confidentiality and procedural fairness

YOUR REQUIREMENTS

• Certificate IV or Diploma in Investigations, supported by practical investigations experience
• Experience in investigations, compliance or regulatory work within a government environment
• Strong ability to interpret legislation and apply regulatory frameworks to complex matters
• Experience gathering evidence, conducting interviews, taking statements and preparing investigation records
• Strong written skills, including experience preparing reports, correspondence, decisions or statutory actions
• Ability to manage a diverse caseload, prioritise work and meet deadlines in a sensitive environment
• Current WWVP card, or ability to obtain one prior to commencement

YOUR PERKS

• Hourly payrate of $64.94 per hour + super
• Contract through to 1 March 2027
• Hybrid working arrangement, 3 days onsite and 2 days from home
• Stirling location, Hedley Beare Centre for Teaching and Learning
• Opportunity to support meaningful regulatory investigations work