Inventory Solutions Site Facilitator (VMI)

Blackwoods; Wagga Wagga; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team member discount card for Kmart, B

Continual training and career developm

Refer-A-Friend program – up to $2,000

Descripción de la vacante

Blackwoods is seeking a customer-focused Site Facilitator (VMI) to support key customers across the Wagga Wagga region. You will visit customer sites to replenish inventory, monitor levels, manage vending solutions and conduct stock takes, building strong relationships on multiple sites.

You will collaborate with Inventory Solutions, Operations and Sales teams, ensure safe operations and report on stock performance.

Formación

• Experience in customer service, warehousing, inventory management or sales support.
• Strong communication skills and confidence engaging with site leaders, purchasing teams and end users.
• Product knowledge within industrial, engineering, safety or trade environments.
• Ability to work independently and manage a diverse workload across multiple locations.
• Current driver's licence and willingness to travel regularly to customer sites.
• Forklift licence advantageous but not essential.
• Strong attention to detail and commitment to safety.

Responsabilidades

• Visit customer sites to replenish, monitor and manage inventory levels across VMI and vending solutions.
• Conduct stock takes and maintain accurate inventory records and reporting.
• Process customer sales orders and ensure timely product supply.
• Manage vending machines and implement scanning solutions to improve efficiency.
• Monitor stock performance, identify slow-moving items and support inventory optimisation.
• Deliver exceptional onsite customer service and resolve customer enquiries and issues.
• Identify product improvement and sales opportunities and refer leads to the Sales team.
• Liaise with Inventory Solutions, Operations and Sales teams to maintain service levels.
• Ensure compliance with site‑specific HSE requirements, inductions and company procedures.
• Prepare data, reports and insights to support customer and operational outcomes.

Conocimientos

Customer service

Warehouse operations

Inventory management

Sales support

Herramientas

Forklift operation

Descripción del empleo

Inventory Solutions Site Facilitator (VMI)

Looking for a role that gets you out from behind a desk and into customer sites where you can make a real impact?

Blackwoods is seeking a customer-focused Site Facilitator (VMI) to support key customers across the Wagga Wagga region. In this hands-on role, you'll manage inventory solutions, replenish stock, maintain vending machines, conduct stock takes and build strong customer relationships across multiple sites.

This is a great opportunity for someone who enjoys autonomy, travelling between sites, solving problems and working closely with customers in industrial, engineering or mining-related environments.

What you'll be doing

• Visit customer sites to replenish, monitor and manage inventory levels across VMI and vending solutions.
• Conduct stock takes and maintain accurate inventory records and reporting.
• Process customer sales orders and ensure timely product supply.
• Manage vending machines and implement scanning solutions to improve efficiency.
• Monitor stock performance, identify slow-moving items and support inventory optimisation.
• Deliver exceptional onsite customer service and resolve customer enquiries and issues.
• Identify product improvement and sales opportunities and refer leads to the Sales team.
• Liaise with Inventory Solutions, Operations and Sales teams to maintain service levels.
• Ensure compliance with site‑specific HSE requirements, inductions and company procedures.
• Prepare data, reports and insights to support customer and operational outcomes.

We're looking for someone who:

• Experience in customer service, warehousing, inventory management or sales support.
• Strong communication skills and confidence engaging with site leaders, purchasing teams and end users.
• Product knowledge within industrial, engineering, safety or trade environments.
• Ability to work independently and manage a diverse workload across multiple locations.
• Current driver's licence and willingness to travel regularly to customer sites.
• Forklift licence advantageous but not essential.
• Strong attention to detail and commitment to safety.

What's In It For You

• Exclusive Perks:Team Memberdiscount cardfor Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription&Wesfarmers discountedoffersfrom over 400 retail partners
• Continuoustraining and career developmentopportunities
• Team events, celebrations,awardrecognition and prizes
• Employee Assistance Program:wellbeingsupportfor you and your immediate family-coveringcounselling, coaching, financial advice, legal guidance, nutritionalservices, & more!
• Refer-A-Friend program–earn up to $2,000 for each referral!
• Ability topurchase up to 4 weeks’ additional annual leave
• Generouspaid parental leavepolicy
• Free onsite parkingand more!

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre‑employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

Our Story

Blackwoods is one of Australia’s leading providers of Maintenance, Repair and Operations (MRO) products and industrial safety solutions, supporting industries including mining, manufacturing, construction, transport, logistics and government. Backed by Wesfarmers, Blackwoods offers the stability of a market leader along with strong career development and growth opportunities across the broader group.