Internal Account Executive

Gallagher; South Canberra; Hybrid; Confidential; Full time

Benefits offered by this job

Flexible work

Career development

Mentoring

Stock purchase

Job summary

Gallagher is seeking an Internal Account Executive in Australia to support and service a portfolio of commercial and corporate insurance clients while collaborating closely with experienced brokers and Account Executives, gaining exposure to a diverse client base and strengthening your technical insurance knowledge.

The role emphasizes client retention, growth and service excellence, with opportunities for structured development, mentoring from seasoned professionals, and flexible hybrid working

Qualifications

• Experience within insurance, financial services or a client facing environment.
• Strong communication and relationship-building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.
• A proactive approach and willingness to learn.
• Desire to build a long-term career in insurance and risk management.

Responsibilities

• Manage and support an existing portfolio of commercial insurance clients
• Assist with policy renewals, endorsements and general account administration
• Build strong relationships with clients, insurers and internal stakeholders
• Identify cross-selling and growth opportunities within the portfolio
• Prepare quotations, policy documentation and client communications
• Support credit management and maintain accurate client records
• Ensure compliance with legislative and regulatory requirements
• Deliver exceptional client service at every interaction

Skills

Insurance experience

Client facing

Relationship building

Organisational skills

Education

Tier 1 Insurance qualification

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

Kickstart or Accelerate Your Insurance Career with Gallagher

Whether you're already working in insurance or looking to further develop your broking career, you'll be supported by experienced professionals, structured development opportunities and a clear pathway into Account Management and Broking roles.

About The Role

As an Internal Account Executive, you'll play an important role in supporting and servicing a portfolio of commercial and Corporate insurance clients while working closely with experienced brokers and Account Executives. You'll gain exposure to a diverse client base and develop your technical insurance knowledge while contributing to client retention, growth and service excellence.

Key Responsibilities

• Manage and support an existing portfolio of commercial insurance clients
• Assist with policy renewals, endorsements and general account administration
• Build strong relationships with clients, insurers and internal stakeholders
• Identify cross-selling and growth opportunities within the portfolio
• Prepare quotations, policy documentation and client communications
• Support credit management and maintain accurate client records
• Ensure compliance with legislative and regulatory requirements
• Deliver exceptional client service at every interaction

About You

We're looking for someone who enjoys building relationships, takes ownership of their work and is passionate about helping clients achieve positive outcomes.

• Experience within insurance, financial services or a client facing environment
• Strong communication and relationship building skills
• Excellent organisational and time management capabilities
• Attention to detail and commitment to service excellence
• A proactive approach and willingness to learn
• Tier 1 Insurance qualification (or willingness to obtain)
• A desire to build a long term career in insurance and risk management

What We Offer

At Gallagher, we invest in our people and provide the support needed to build a rewarding career.

Benefits include:

• Structured career pathways and professional development
• Mentoring from experienced insurance professionals
• Flexible working arrangements that support work-life balance
• Additional lifestyle leave and volunteering opportunities
• Employee Assistance Program and wellbeing initiatives
• Competitive remuneration and incentive opportunities
• Employee Stock Purchase Plan
• Gallagher Rewards discounts at over 1,000 retailers
• Access to a globally recognised brand with long-term career opportunities

Ready to Build Your Future?

If you're looking for a role that offers career growth, supportive leadership and the opportunity to develop your insurance expertise with a leading global organisation, we'd love to hear from you.

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.