Inspiring Store Manager - Lead a Customer-First Team

Bws Australia; Maryborough; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career growth within Endeavour Group

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Endeavour Wellbeing Support (EAP)

Job summary

BWS Australia in Maryborough (VIC) is seeking a Store Manager to lead a busy retail bottle shop with energy and warmth. You will coach your team, drive sales, and manage daily operations to deliver outstanding customer experiences.

You’ll uphold responsible service of alcohol guidelines, foster an inclusive, safety-first workplace, and collaborate with the Endeavour Group network to grow the store and community engagement.

Qualifications

• Proven ability to lead and develop a retail team.
• Strong customer service focus with a track record of delivering results.
• Experience in fast-paced retail/hospitality environments.

Responsibilities

• Empower, inspire and develop your team to achieve goals and perform at their best.
• Promote a customer-centric, safety-first culture with a continuous improvement mindset.
• Complete and delegate daily tasks across inventory management, housekeeping and team leadership with a focus on driving sales and budgets.
• Utilise people skills to deliver the best customer and team experience.
• Identify and deliver growth opportunities, business objectives and KPIs.
• Uphold service of alcohol guidelines.
• Inspire customers and the local community through store presentation and activities.

Skills

People leadership

Customer service

Retail leadership

Job description

BWS Australia in Maryborough (VIC) is seeking a Store Manager to lead a busy retail bottle shop with energy and warmth. You will coach your team, drive sales, and manage daily operations to deliver outstanding customer experiences.

You’ll uphold responsible service of alcohol guidelines, foster an inclusive, safety-first workplace, and collaborate with the Endeavour Group network to grow the store and community engagement.