Initial Assessment and Planning Worker

Wayss; Greater Dandenong; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Generous salary packaging up to $15,9k

Five weeks annual leave

Professional development & careerAdv

Inclusive and diverse team culture

Job summary

WAYSS in Melbourne’s southeast is seeking an experienced Initial Assessment and Planning Worker for the Access Point team. You will be the first point of contact for individuals facing housing crisis, conducting assessments, coordinating referrals, and helping clients access safe, affordable accommodation.

Key duties include risk assessments, safety planning, HEF access, and advocacy with landlords and services.

Qualifications

• Tertiary qualifications in Community Services or a related field.
• Experience working with diverse clients with complex needs.
• Strong crisis response and assessment skills.
• Understanding of homelessness and housing systems.
• Excellent communication and advocacy skills.
• Proficiency in SHIP or similar systems, and Microsoft Office.
• A current Driver’s Licence and Working with Children Check.
• Willingness to undergo pre-employment screening including police and identity checks.

Responsibilities

• Conducting housing and support needs assessments
• Facilitating referrals to housing, health, and support services
• Undertaking risk assessments and safety planning
• Managing access to Housing Establishment Funds (HEF)
• Advocating for clients with services and landlords
• Empowering clients through strengths-based, inclusive practice

Skills

Excellent communication and advocacy

Diversity & complex needs experience

SHIP or similar systems

Microsoft Office

Education

Tertiary qualifications in Community Services or related field

Tools

SHIP

Microsoft Office

Job description

Maximum Term Full-time - 6-7 months | Dandenong Location

Are you passionate about making a real difference in the lives of people experiencing homelessness and housing insecurity? Join Wayss, the largest provider of family violence and housing services in Melbourne’s southeast, and be part of a team that’s changing lives every day.

What We Offer

• Salary: $92,279 - $99,294 SCHADS Level 4
• Generous Salary Packaging – up to $15,900 p.a.
• Five weeks annual leave
• Professional development & career advancement
• Inclusive and diverse team culture
• Encouragement of creativity and innovation

About the Role

As an Initial Assessment and Planning Worker in our Access Point team, you’ll be the first point of contact for individuals and families in housing crisis. You’ll provide assessment, support, and referrals to help clients access safe, secure, and affordable accommodation.

Key responsibilities include:

• Conducting housing and support needs assessments
• Facilitating referrals to housing, health, and support services
• Undertaking risk assessments and safety planning
• Managing access to Housing Establishment Funds (HEF)
• Advocating for clients with services and landlords
• Empowering clients through strengths-based, inclusive practice

About You

You’ll bring:

• Tertiary qualifications in Community Services or a related field
• Experience working with diverse clients with complex needs
• Strong crisis response and assessment skills
• Understanding of homelessness and housing systems
• Excellent communication and advocacy skills
• Proficiency in SHIP or similar systems, and Microsoft Office
• A current Driver’s Licence and Working with Children Check
• Willingness to undergo pre-employment screening including police and identity checks

Why Wayss?

At Wayss, our people matter. We foster a culture of inclusion, innovation, and support. We are proud to be Rainbow Tick accredited, a child-safe organisation, and a leader in client-centred service delivery across Greater Dandenong, Frankston, Casey, and Cardinia.

Wayss is proud to be an inclusive and child safe organisation. Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and possess a valid Working with Children Check

Wayss is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage people with lived experience to apply for roles at Wayss. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people. Wayss is a proud Rainbow Tick accredited organisation that welcomes everyone across the LGBTIQ community.