Information Management Traineeship 2028 (Rolling Intake)

Notre Dame; Canberra; Hybrid; AUD 71,000 - 92,000; Full time

Benefits offered by this job

Study assistance

Mentoring opportunities

Flexible working arrangements

Job summary

Australian Security Intelligence Organisation (ASIO) is offering an Information Management (IM) Traineeship over two years. Trainees complete a Certificate IV in Business (Records and Information Management) and receive on-the-job training in information management policies and systems.

Salary starts at $71,183 plus 15.4% super, with progression to APS3 after 12 months and APS4 after two years. ASIO provides mentoring, study support, and opportunities to learn about information lifecycle

Qualifications

• Adaptability and curiosity to learn in a dynamic security environment.
• Commitment to professional development and integrity.
• Honesty and resilience to operate in a sensitive environment.
• Strong teamwork and collaborative mindset.

Responsibilities

• Facilitate the management of ASIO's incoming electronic correspondence and document distribution.
• Facilitate the management of ASIO’s incoming and outgoing physical correspondence and courier services.
• Use tools and technologies to create, organise, store, retrieve, share, preserve and destroy information and data in accordance with organisational policies and procedures.
• Manage user permissions and privileges and classify information appropriately.
• Assist others to follow appropriate information and data management behaviours.
• Follow information and data management procedures to meet legislative requirements.
• Provide ICT support or assist to develop new technology capabilities for the Organisation.

Skills

Adaptability

Curiosity

Commitment to professional development

Honesty

Integrity

Problem solving

Resilience

Teamwork

Job description

The Organisation

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. ASIO’s people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful, we need talented people who are highly capable, dedicated, adaptable and resilient.

We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. We are culturally and linguistically diverse, language skills enhance our collective ability to protect Australia. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value.

At a time when Australia’s security environment is dynamic, diverse and degrading, our work is more important than ever. Join the mission and make a difference every day.

The Opportunity

ASIO is offering an exciting opportunity to join our Information Management (IM) Traineeship which is undertaken over a period of two years. As a trainee, you will complete a Certificate IV in Business (Records and Information Management) as well as receiving on the job training in information management policies, practices and systems. ASIO will pay for your training and provide you with a mentor who will offer support and guidance throughout your traineeship.

A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.

Responsibilities

As an IM trainee in ASIO, you will undertake work placements primarily in our Data and Information Management directorate within our Technology and Data division. Some of your responsibilities will include:

• Facilitate the management of ASIO's incoming electronic correspondence and document distribution.
• Facilitate the management of ASIO’s incoming and outgoing physical correspondence and courier services.
• Use tools and technologies to create, organise, store, retrieve, share, preserve and destroy information and data in accordance with organisational policies and procedures.
• Manage user permissions and privileges and classify information appropriately.
• Assist others to follow appropriate information and data management behaviours.
• Follow information and data management procedures to meet legislative requirements.

You may also undertake a work placement in an area responsible for delivering and supporting technology for ASIO, including:

• Providing first point of contact Information and Communication Technology (ICT) support and customer service.
• Supporting our project managers and business analysts to develop new technology capabilities for the Organisation.

You will learn:

• How to manage the full lifecycle of information
• How to communicate and plan in a work environment
• How to use numerous ASIO information systems.

During the IM traineeship, you will earn a starting salary of $71,183 (including service allowance) plus 15.4% superannuation. In addition to your salary, ASIO will cover the costs of the completion of a Certificate IV in Business (Records and Information Management) and will provide time within your working week to complete your studies.

On successful completion of the first 12 months of the program, you will be promoted to an ASIO employee level 3 (APS3 equivalent) with a salary of $80,937 (including service allowance) plus 15.4% superannuation.

On successful completion of the 2-year IM traineeship program, you will be promoted to an ASIO employee level 4 (APS4 equivalent) with a salary of $91,522 (including service allowance) plus 15.4% superannuation.

What you will bring

We are seeking candidates with the following attributes:

• Adaptability
• Curiosity
• Commitment to professional development
• Honesty
• Integrity
• Problem solving
• Resilience
• Teamwork

We are seeking candidates with the following capabilities:

• The ability to work collaboratively
• The capacity to think critically and laterally in solving problems
• The flexibility to adapt to emerging issues, events and environments
• Personal qualities that exemplify ASIO’s values and expected behaviour
• Strong attention to detail
• Excellent communication skills.

What we offer you

ASIO provides a number of benefits to its staff including:

• A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.
• Employer superannuation contributions of 15.4%.
• A variety of leave options in addition to the standard 4 weeks annual leave, including stand down between Christmas and New Year.
• Flexible working arrangements. Please note due to our unique working environment, work from home options are not available.
• Study assistance, including financial support and study leave for tertiary education.
• Access to 7 staff-led diversity and inclusion networks.
• Access to an Employee Assistance Program (EAP).
• Mentoring opportunities.

Eligibility

• 18 years of age at time of application
• an Australian citizen
• assessed as suitable to hold and maintain a TOP SECRET-Privileged Access (TS-PA) security clearance.

Location

Canberra, ACT.

We advertise positions nationally to reach the broadest audience. Please refer to the above location before applying.

Reasonable adjustments

Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace. This may include reasonable adjustments to assessment methodologies to enable full participation.

Use of artificial intelligence in recruitment processes

ASIO does not use any form of artificial intelligence (AI) at any point in the recruitment process.

All applications are reviewed by a selection panel. We recognise some applicants may use AI technologies to draft applications or prepare for interviews. If you wish to use AI, we recommend doing this only for initial drafts and ensure that your application is personalised and accurately reflects your skills, experience and qualifications.

Additionally, be aware of the privacy policies of any AI tool you use. Be mindful of the information you are entering into AI tools (personal details, work history, etc) and how using it may link you to potential ASIO employment, noting that you are expected to be discrete and maintain confidentiality with your application.

If you are invited to attend interview, the use of AI tools and recording devices during interview is strictly prohibited. Should AI tools or recording services be detected, your application, and any future applications may be discontinued.

The recruitment selection process – timeframes

Our selection process is rigorous and extensive. All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages may include application assessment, eligibility checks, online testing, skills-based assessment and interview.

We ask all applicants for their patience throughout the process.

As we are recruiting for the IM traineeship for the recruitment selection process:

• Program advertised Oct 2026
• Assessment centres will likely run in April 2027

Employment conditions

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index

ASIO has achieved the Australian Workplace Equality Index (AWEI) Gold Standard in 2024, 2025 and 2026, recognising ASIO’s inclusion work and positive culture. ASIO was the first Australian intelligence agency to achieve this status.

For more information about ASIO, please visit: www.asio.gov.au.