Information Management EDRM System Advisor

Unitywater; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid and flexible working

Wellbeing benefits

Learning and development programs

Diversity and inclusion networks

Job summary

Unitywater is seeking an Information Management & EDRMS Advisor to shape how information is governed, protected and leveraged across the organisation. You will act as the SME for information management and our EDRMS, driving best practice, compliance and system capability to transform information into strategic value.

You will lead governance, optimise the EDRMS platform, support projects and drive continuous improvement while building organisational capability through training and stakeholder

Qualifications

• Qualifications in Records Management or Information Management, or equivalent experience across the information lifecycle.
• Experience administering or improving Electronic Document and Records Management Systems (EDRMS).
• Strong understanding of information governance, retention and disposal, and lifecycle management.
• Experience developing governance tools and recordkeeping plans.
• Strong stakeholder engagement and communication skills to influence across the organisation.
• Proven problem‑solving and analytical abilities with practical solutions.
• Experience handling confidential information with privacy and security controls.

Responsibilities

• Lead information governance frameworks, policies and practices to support compliance and decision‑making.
• Manage and optimise Unitywater's EDRMS platform for reliability, security and performance.
• Act as trusted SME, supporting projects and organisational change with best‑practice information management.
• Drive continuous improvement to unlock greater value from information assets.
• Deliver training, mentoring and stakeholder engagement to build information management capability.

Skills

Information governance

EDRMS administration

Stakeholder engagement

Communication

Problem solving

Privacy & security controls

Education

Records/Information Management qualification

Tools

EDRMS platforms

Job description

About the role:

Are you passionate about information governance, digital systems and helping organisations get the most value from their information assets?

As our Information Management & EDRMS Advisor, you'll play a critical role in shaping how Unitywater manages, protects and leverages information across the organisation. Acting as the subject matter expert for information management and our Electronic Document and Records Management System (EDRMS), you'll drive best practice, support compliance, enhance system capability and help transform information into a strategic business asset.

This is an exciting opportunity to influence organisational-wide information management practices, partner with diverse stakeholders and contribute to key digital, business and transformation initiatives across Unitywater.

In this role, you'll:

• Lead information management excellence, driving governance frameworks, policies and practices that support compliance, accountability and effective decision‑making.
• Manage and optimise Unitywater's EDRMS platform, ensuring reliability, security, performance and continuous improvement while enhancing the user experience.
• Act as a trusted advisor and subject matter expert, supporting projects, business improvement initiatives and organisational change through best‑practice information management.
• Drive innovation and continuous improvement, identifying opportunities to improve information governance, automate processes and unlock greater business value from information assets.
• Build organisational capability, delivering training, mentoring and stakeholder engagement initiatives that foster a strong information management culture across Unitywater.

About you:

Our One Unitywater behaviours - Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

Must have

• Qualifications in Records Management, Information Management or a related discipline, or equivalent demonstrated experience across the information management lifecycle.
• Experience administering, supporting or improving Electronic Document and Records Management Systems (EDRMS) or similar information management platforms.
• Strong understanding of information governance, records management principles, retention and disposal requirements and information lifecycle management.
• Experience developing or maintaining information management frameworks, classification schemes, recordkeeping plans or related governance tools.
• Strong stakeholder engagement and communication skills, with the ability to influence, educate and build relationships across the organisation.
• Proven problem‑solving and critical‑thinking skills, with the ability to identify opportunities for improvement and deliver practical solutions.
• Experience working with confidential information and applying privacy, security and information management controls appropriately.
• Current C Class Driver's Licence.

Nice to have

• Experience with Objective or similar enterprise EDRMS platforms.
• Experience supporting information management within government, utilities or highly regulated environments.
• Experience delivering training, capability uplift or organisational change initiatives.
• Experience managing third‑party vendors, managed service providers or records management suppliers.
• Knowledge of the Public Records Act 2023, Queensland State Archives requirements or Right to Information (RTI) processes.
• Project or program delivery experience, particularly relating to system improvements, digital transformation or information management initiatives.

Working at Unitywater:

• Flexibility: We value flexibility and support work‑life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you!
• Wellbeing: We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits.
• Learning and Development: We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships.
• Diversity: We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTQIA+, CALD, Gender, Life Stage, Disability and Accessibility.

About us:

Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country. We think a pretty good job starts here.

Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to these places and their deep cultural, spiritual and environmental knowledge and stewardship over the waterways that sustain us all. We pay our deepest respects to Elders past and present, who hold the wisdom, traditions and stories of their people.