Industrial Relations Advisor – Hybrid, Legal & Advocacy

NSW Department of Customer Service; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Job summary

NSW Department of Customer Service in Sydney is seeking an Advisor Industrial Relations to join the People Services team. You will provide high-quality industrial advice, interpret instruments, research case law, and liaise with unions.

You will support advocacy efforts, file documents with courts, and contribute to IR strategies across NSW government agencies. A relevant degree is required, with strong analytical and communication skills.

Qualifications

• Knowledge of applicable industrial and employment law and experience handling workplace matters.
• Experience researching case law and legislative reform.
• Degree or equivalent in Industrial Relations, Law, or related field.
• Strong analytical and communication skills for diverse stakeholders.
• Experience implementing industrial relations frameworks and continuous improvement.

Responsibilities

• Interpret industrial instruments and advise on interpretation.
• Research emerging case law and legislation reforms.
• Advise and represent the Department in IR matters.
• Liaise with unions and external stakeholders.
• Prepare and file documents with courts/commissions; support departmental advocates.

Skills

Industrial relations knowledge

Legal research

Analytical skills

Stakeholder management

Communication skills

Advocacy

Education

Degree in Industrial Relations or Law

Tools

Excel

Office 365

Job description

NSW Department of Customer Service in Sydney is seeking an Advisor Industrial Relations to join the People Services team. You will provide high-quality industrial advice, interpret instruments, research case law, and liaise with unions.

You will support advocacy efforts, file documents with courts, and contribute to IR strategies across NSW government agencies. A relevant degree is required, with strong analytical and communication skills.