Indoor Delivery Officer

Australia Post; Blacktown; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Post Perks discounts

Training and development opportunities

Job summary

Australia Post is seeking a Mail Sorting Officer to join a Delivery Centre in NSW. You will help prepare mail for next-day delivery, sorting letters and parcels and assisting with loading and unloading from bags, trays and transport vehicles.

You will also operate conveyors and assist with mail tracking to ensure accurate processing. You will rotate across functions, learn pallet jacks and BT equipment, and contribute to a safe, efficient operation in a fast-paced environment.

Qualifications

• Flexible and willing to work extra hours and undertake additional duties
• Detail-focused, reliable and able to safely lift and handle items up to 16kg individually, with team lifting required for articles up to 22kg
• Comfortable performing manual handling tasks and working in a fast-paced operational environment
• Willing to rotate across multiple operational functions throughout the shift
• Communicate clearly, work proactively and support teammates in busy environments
• Willing to be trained in and operate pallet jacks, BT equipment and other operational tools and equipment
• Committed to workplace safety procedures, operational standards and working collaboratively as part of a team

Responsibilities

• Prepare and sort mail for delivery; assist with processing letters, parcels and Express Post items
• Load and unload mail from bags, trays, containers and transport vehicles
• Operate conveyor belt processes and conduct scanning for mail tracking
• Support loose load operations and unloading from ULDs onto conveyors
• Rotate across different operational functions to maintain efficient mail flow

Skills

Flexible

Detail-oriented

Clear communication

Team collaboration

Manual handling

Tools

Pallet jacks

BT equipment

Job description

Be part of a friendly team that prepares mail for delivery, supporting Posties to deliver an essential service that communities rely on every day.

Being in our warehouses at Australia Post means keeping active, working with a crew that’s got your back, and knowing the work you do really matters. It’s essential work with plenty of variety which means no two days are ever quite the same. We take safety seriously and look out for your wellbeing because you should be going home the same way you came to work.

About the opportunity

As a Mail Sorting Officer, you'll be based at a Delivery Centre, supporting the preparation of mail so it's ready for delivery the next day. Your work includes assisting with the processing of letters, parcels and Express Post items, sorting mail that can't be machine-processed and helping load and unload mail from bags, trays, containers and transport vehicles. You'll also support loose load operations by unloading articles from ULDs onto conveyor systems and assisting with van unloading activities to ensure mail is sorted accurately and efficiently.

You'll work across modern processing equipment and systems, including setting up and operating conveyor belt processes, conducting scanning activities to support accurate mail tracking, preparing operational work areas and using load-shifting equipment such as pallet jacks and BT equipment (training provided). You'll rotate across different operational functions throughout the shift, helping maintain an efficient flow of mail and parcels through the facility.

This is a strong entry-level opportunity to learn how large-scale operations work, build practical skills and contribute to a trusted service that communities rely on. With a focus on safety, teamwork and reliability, the experience gained in this role can open pathways to future opportunities across processing, delivery and logistics.

About you

• Flexible and willing to work extra hours and undertake additional duties when needed.
• Detail-focused, reliable and able to safely lift and handle items up to 16kg individually, with team lifting required for articles up to 22kg.
• Comfortable performing manual handling tasks and working in a fast-paced operational environment.
• Willing to rotate across multiple operational functions throughout the shift.
• Communicate clearly, work proactively and support teammates in busy environments.
• Willing to be trained in and operate pallet jacks, BT equipment and other operational tools and equipment.
• Committed to workplace safety procedures, operational standards and working collaboratively as part of a team.

What else is in it for you?

• Work with a diverse, supportive team where you have opportunity to connect over both work and team social events
• Working hours that gives you flexibility to make space for what’s important to you either before or after work
• Your safety and wellbeing is prioritised above everything else, so you go home the same way you came to work
• Opportunities for training, growth and development with pathways in facilities or other areas of the business
• Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at ***************@auspost.com.au or on 03 8737 9***.