Indigenous Community Services Administrator

Larrakia Nation; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

An Indigenous support organization located in Melbourne seeks an Administration Officer. This role involves assisting clients with service applications, maintaining records, and ensuring confidentiality while respecting Aboriginal cultural protocols. Suitable candidates will identify as Aboriginal or Torres Strait Islander and demonstrate strong communication skills in a collaborative environment. Full-time position includes competitive salary and benefits including pro-rata annual leave and an employee assistance program.

Benefits

Employee assistance program

Learning and development opportunities

Salary packaging options

Qualifications

• Identification as an Aboriginal and/or Torres Strait Islander person.
• Demonstrated understanding of Aboriginal cultural protocols.
• Proven ability to communicate effectively with Aboriginal communities.
• Experience providing quality customer service.
• Proficiency in record keeping and Microsoft Office.

Responsibilities

• Assist clients with applications for services.
• Identify temporary accommodation options for clients.
• Book and purchase client transport.
• Maintain accurate records of services provided.
• Ensure client confidentiality at all times.

Skills

Cultural understanding

Effective communication

Client service

Team collaboration

Computer literacy

Job description

An Indigenous support organization located in Melbourne seeks an Administration Officer. This role involves assisting clients with service applications, maintaining records, and ensuring confidentiality while respecting Aboriginal cultural protocols. Suitable candidates will identify as Aboriginal or Torres Strait Islander and demonstrate strong communication skills in a collaborative environment. Full-time position includes competitive salary and benefits including pro-rata annual leave and an employee assistance program.