Inbound Travel Reservations Specialist - Dream Holidays

Helloworld; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading travel company in Brisbane is seeking a Reservations and Tour Consultant. In this role, you will craft unforgettable holidays by utilizing your sales and customer service skills. The position requires inbound experience in the travel industry and a knowledge of the Tour plan booking system. Join us for a dynamic work environment with great employee benefits including travel discounts and career progression opportunities.

Benefits

Staff discounts on travel

Opportunities for discounted family travel

Career progression and support

Learning and Upskilling opportunities

Qualifications

• Inbound experience within the travel industry is essential.
• Knowledge of the Tour plan booking system is required.
• Demonstrated experience in a customer service environment.

Responsibilities

• Action quotes and bookings daily as allocated.
• Respond to agents within 24 hours regarding bookings.
• Assist passengers with itinerary amendments and complaints.

Skills

Inbound experience within the travel industry

Strong verbal and written communication skills

Exceptional time management skills

Fluency in more than one language

Tools

Tour plan booking system

Job description

A leading travel company in Brisbane is seeking a Reservations and Tour Consultant. In this role, you will craft unforgettable holidays by utilizing your sales and customer service skills. The position requires inbound experience in the travel industry and a knowledge of the Tour plan booking system. Join us for a dynamic work environment with great employee benefits including travel discounts and career progression opportunities.