In-store Mortgage Broker

Aussie; Coffs Harbour City Council; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading mortgage brokerage in New South Wales is seeking an Aussie Store Broker to assist customers in their home buying journey. You will manage leads and appointments, provide guidance through loans, and leverage expanded offerings for income. A Cert IV in Finance & Mortgage Broking is required, along with a background in sales or customer service. This position offers uncapped potential earnings and opportunities for career growth within a supportive team environment.

Benefits

Access to the Broker Academy

Ongoing training programs

Career growth opportunities

Qualifications

• Cert IV in Finance & Mortgage Broking, or willingness to obtain.
• Background in sales or customer service roles.
• Unrestricted Australian working rights.

Responsibilities

• Manage walk-ins, online leads, and in-store appointments.
• Guide customers through the home loan journey.
• Submit deals to in-house processing team.
• Leverage expanded offering to earn referral income.

Skills

Sales skills

Customer service

Strong communication

Drive and determination

Education

Cert IV in Finance & Mortgage Broking

Job description

Company Description

For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we’re also helping them find, buy and own — not just with loans, but with buyer’s agents, conveyancing, and more.

Backed by a trusted brand, award-winning support, and cutting-edge tech, we’re equipping brokers to grow stronger, faster, and smarter.

Job Description

Our Aussie Store Brokers are the go-to experts in their communities, being trusted to help Australians find, buy and own their homes with confidence.

As demand for brokers continues to surge — with almost 80% of home loans now written through the broker channel — there’s never been a better time to join Australia’s most recognised home-ownership brand.

And now, with Aussie’s connected ecosystem, our brokers are unlocking new ways to grow their income and deepen relationships with every customer.

We’re growing across the region and looking for driven mortgage professionals who want to build a rewarding career in one of our high-performing retail stores.

In This Role, You Will

• Manage walk-ins, online leads and in-store appointments with high-intent customers
• Guide customers through the home loan journey from search, to settlement, and beyond
• Submit deals to our in-house processing team—freeing you from tedious admin to focus on your local community
• Leverage our expanded offering to earn referral income from buyer’s agents and conveyancing

Qualifications

• Cert IV in Finance & Mortgage Broking (or a willingness to obtain one before you start—we’ll support you)
• A background in sales or customer service roles
• Drive and determination to contribute to the growth of your retail store
• A passion for helping customers achieve their homeownership dreams
• Unrestricted Australian working rights

Additional Information

At Aussie, you’re not just writing loans. You’re part of a connected ecosystem that puts brokers at the centre of every property moment, from the first search to the final settlement. This is not just another cross-sell, it’s a connected suite of solutions to help you solve your clients problems.

Grow Faster. Earn More.

You’ll have uncapped earning potential. Every stage of the property journey creates new income opportunities, from home loans to buyer’s agent referrals, conveyancing and beyond.

Build relationships that last.

With our Find. Buy. Own. model, you’ll stay by your customer’s side through every milestone:

• Aussie Homes – connect clients to expert buyer’s agents for off-market access, negotiation support and better buying outcomes.
<>Aussie Conveyancing – offer in-house conveyancing with free contract reviews and real-time progress tracking.
• Aussie App – keep clients engaged long after settlement with property valuations, equity insights and refinance alerts that bring them back to you.

Be powered by tech that works for you.

Our award-winning platform and AI tools remove admin and boost efficiency so you can focus on what matters: customers.

• Smart automation cuts paperwork time from 15 hours a week to near zero.
• Real-time loan and equity data triggers smarter refinance and investment conversations.
• 24/7 chat support and automated workflows keep deals moving while you sleep.

Supported to succeed.

Zero-hassle admin, compliance and appointment setting — all handled for you.

You’ll have access to the industry-leading Broker Academy, Aussie Amplify growth programs, and ongoing training that turns ambition into achievement.

Be part of something bigger.

Join a social, values-led store team backed by a national network of 1,300+ brokers. Collaborate, learn, and grow with people who share your passion for helping Australians into homes.

Apply now to become an Aussie Store Broker — and build a career with purpose, performance and pride.