In-Store Experience Lead: Drinks & Storytelling

Endeavour Group; Hornsby; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Discount card for Dan Murphy’s and End

Employee wellbeing support

Staff discounts at partner brands

Job summary

Dan Murphy’s in New South Wales is seeking a Customer Assistant to help customers find products, share wine and drink knowledge, and create memorable in-store experiences. You’ll work with a team to stock shelves, maintain exciting displays, and engage with customers daily on product stories.

The role emphasizes responsible service of alcohol, authentic customer interactions, and being part of a dynamic team that supports the wider Endeavour Group network.

Qualifications

• Passionate about helping customers and creating memorable experiences.
• Strong communication and interpersonal skills.
• Ability to work autonomously and as part of a team.

Responsibilities

• Provide memorable in-store experiences focused on product discovery.
• Stock shelves and keep displays tidy.
• Share product knowledge and tell stories to bring products to life.
• Adhere to responsible service of alcohol guidelines.

Skills

Customer service

Communication

Teamwork

Storytelling

Job description

Dan Murphy’s in New South Wales is seeking a Customer Assistant to help customers find products, share wine and drink knowledge, and create memorable in-store experiences. You’ll work with a team to stock shelves, maintain exciting displays, and engage with customers daily on product stories.

The role emphasizes responsible service of alcohol, authentic customer interactions, and being part of a dynamic team that supports the wider Endeavour Group network.