In-Store Customer Experience Specialist

Endeavour Group; Canberra; Hybrid; AUD 42,000 - 58,000; Full time

Job summary

Dan Murphy’s, part of the Endeavour Group, is seeking Customer Assistants to enhance in-store experiences and help customers discover products. You’ll join a large team across 270+ stores and contribute to a fun, inclusive culture while working with a leading drinks retailer.

The role focuses on customer service, stock replenishment, storytelling, and adhering to responsible service guidelines. Diversity and authentic self-expression are valued, with employee discounts and wellbeing resources

Qualifications

• You are passionate about people and creating memorable customer experiences.
• You have the ability to work autonomously and in a team.
• You have good availability to work across key customer hours.

Responsibilities

• Provide memorable in-store experiences centered around product discovery.
• Stock shelves and maintain displays.
• Tell stories to bring products to life.
• Adhere to responsible service of alcohol guidelines.
• Be authentic and embrace diversity in the workplace.

Job description

Dan Murphy’s, part of the Endeavour Group, is seeking Customer Assistants to enhance in-store experiences and help customers discover products. You’ll join a large team across 270+ stores and contribute to a fun, inclusive culture while working with a leading drinks retailer.

The role focuses on customer service, stock replenishment, storytelling, and adhering to responsible service guidelines. Diversity and authentic self-expression are valued, with employee discounts and wellbeing resources