In-Branch Teller: Grow Your Banking Career & Help Customers

Westpac; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Westpac in Rockdale, NSW seeks a Teller to be the first point of contact in the branch, delivering a welcoming and supportive experience from the moment customers walk in. You will handle everyday banking transactions and guide customers to the right specialists.

You will help customers with cash deposits and withdrawals, learn Westpac products, and use digital platforms like online banking and the mobile app.

Qualifications

• Customer service experience in a customer-facing role.
• Proficiency with cash handling and financial transactions.
• Willingness to learn new banking procedures and technologies.
• Ability to work with digital banking platforms.
• Ability to comply with regulatory requirements and policies.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on digital platforms such as online banking and our mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Cash handling

Numerical skills

Communication

Adaptability

Job description

Westpac in Rockdale, NSW seeks a Teller to be the first point of contact in the branch, delivering a welcoming and supportive experience from the moment customers walk in. You will handle everyday banking transactions and guide customers to the right specialists.

You will help customers with cash deposits and withdrawals, learn Westpac products, and use digital platforms like online banking and the mobile app.