Impactful Performance Lead - Insurance Claims & Supply Chain

Suncorp; Council of the City of Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading insurance group is seeking a Performance Lead responsible for managing Home Claims suppliers. The role involves crafting supply chain strategies, ensuring compliance, and enhancing supplier performance. Ideal candidates will have insurance experience, strong negotiation skills, and the ability to analyze data for actionable insights. The position offers flexible working, extensive leave options, and a focus on employee well-being.

Benefits

Discounts on insurance products

Flexible working options

Study support and career development

Payroll giving and volunteer leave

Employee assistance program

Qualifications

• Minimum 3–5 years’ experience in Claims, Assessing, or Performance Management.
• Strong understanding of supply chain principles.
• Exposure to trade operations or trade-related background highly desirable.

Responsibilities

• Contribute to the design and delivery of Home Claims supply chain strategy.
• Lead vendor performance frameworks and capability building.
• Drive adherence to contracts and governance frameworks.
• Facilitate supplier audits and provide strategic advice.
• Engage stakeholders to identify improvements in performance management.

Skills

Insurance industry experience

Negotiation skills

Data analysis

Stakeholder management

Critical thinking

Education

Qualifications in Project Management, Trade, Procurement, Risk, or Data Analytics

Job description

A leading insurance group is seeking a Performance Lead responsible for managing Home Claims suppliers. The role involves crafting supply chain strategies, ensuring compliance, and enhancing supplier performance. Ideal candidates will have insurance experience, strong negotiation skills, and the ability to analyze data for actionable insights. The position offers flexible working, extensive leave options, and a focus on employee well-being.