ICT Project Manager

Services Australia; City of Melbourne; Hybrid; AUD 100,000 - 150,000; Full time

Job summary

Services Australia in Melbourne seeks an ICT Project Manager to plan, coordinate and deliver complex ICT projects across the full lifecycle. You will apply project management frameworks, identify risks, and undertake quality assurance to ensure reliable, secure outcomes. You’ll work with business areas, technology specialists and partners in a hybrid arrangement.

Flexibility in office arrangements is available in line with enterprise agreement, with potential alignment to gazettal and job pack.

Qualifications

• Experience delivering ICT projects from initiation to closure.
• Ability to apply project management frameworks and methodologies.
• Ability to identify and manage risks and perform QA activities.

Responsibilities

• Plan, organise, direct and coordinate ICT project deliveries.
• Support selection, implementation and integration of technology solutions.
• Coordinate across business areas, technology specialists and partners in delivery teams.

Skills

Project management

Risk management

Quality assurance

Stakeholder management

Job description

Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians.

We are TDP | Secure and simple digital government services that Australian's trust.

Technology and Digital Programs Group (TDP) makes it simple for Australians to interact digitally with government with some of the largest and most complex ICT environments in Australia.

Our solutions are scalable, adaptable and position the Group as an industry leader. We operate cutting edge technology solutions critical to Australian citizens across major life events.

Working in TDP, the opportunities are great and varied, you can grow your capabilities and develop a well-rounded career in ICT and Digital.

Be part of a dynamic, supportive and collaborative work environment

Services Australia ICT supports large, complex digital services used by the Australian community, including services that support Medicare, Centrelink, Child Support and aged care. Our project managers work with business areas, technology specialists, vendors and delivery partners to help technology changes move from planning through to implementation, transition and closure. The environment is fast moving, highly governed and focused on reliable, secure and user-centred outcomes for people who rely on government services.

What we do

Technology and Digital Programs (TDP) delivers and supports the digital services, applications, platforms and technology infrastructure that enable Australians to access essential government services. Our work supports programs including Centrelink, Medicare, Child Support and Aged Care, helping millions of Australians access payments, healthcare, aged care and other government services when they need them most.

Working across some of the largest and most complex ICT environments in Australia, we design, build, integrate, secure and operate critical technology solutions that support service delivery nationwide. From software development and cloud technologies through to cyber security, data, infrastructure and technology transformation, our teams play a vital role in delivering secure, reliable and modern digital government services.

About the Role

ICT Project Managers plan, organise, direct, control and coordinate the delivery of ICT projects across the full project lifecycle, including initiation, planning, execution, monitoring, implementation, transition and closure. They apply project management frameworks, identify and manage risks and undertake quality assurance activities to support successful project delivery. They also support the selection, implementation and integration of technology solutions into ICT projects.

Work arrangement:

This vacancy has been advertised as "Hybrid" to align with the available options in the SEEK advertising platform. At Services Australia, flexible work arrangements are available and are considered in accordance with business needs, operational requirements and the Enterprise Agreement. Office arrangements may be negotiated with the successful candidate aligned to the gazettal and job pack.