Hybrid Senior Civil-Engineering Software Support Specialist

Bentley Systems; Townsville City; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

A leading software company for infrastructure solutions is seeking a Senior Technical Support Engineer to provide support for civil engineering software. This role involves offering technical assistance, training, and collaboration across departments. Ideal candidates will have a Civil Engineering degree, over three years of technical support experience, and expertise in software like OpenRoads Designer and MicroStation. This position offers a hybrid work model in Australia.

Benefits

Attractive salary and benefits package

Commitment to inclusion and wellbeing

Great team and culture

Qualifications

• 3+ years as a Technical Support Engineer or similar.
• 1-5 years of experience in road, rail, and site design preferred.
• Professional Engineering license is a bonus.

Responsibilities

• Providing technical application support to users.
• Teaching engineers and designers best practices for software tools.
• Acting as a consultant to engineering companies and government organizations.

Skills

Civil Engineering knowledge

Technical support experience

OpenRoads Designer

Communication skills

Problem-solving skills

Leadership skills

Education

Civil Engineering degree or equivalent training

Tools

MicroStation

AutoCAD

Civil3D

Job description

A leading software company for infrastructure solutions is seeking a Senior Technical Support Engineer to provide support for civil engineering software. This role involves offering technical assistance, training, and collaboration across departments. Ideal candidates will have a Civil Engineering degree, over three years of technical support experience, and expertise in software like OpenRoads Designer and MicroStation. This position offers a hybrid work model in Australia.