Hybrid Customer Success Manager — Grow Accounts & Revenue

NinjaOne; New South Wales; Hybrid; AUD 80,000 - 120,000; Full time

Job summary

A leading IT solution provider in Sydney is searching for a Customer Success Manager. In this role, you will build strong customer relationships, drive product adoption, and ensure client satisfaction while managing your portfolio of accounts. The ideal candidate has exceptional consultative skills and a proven sales track record, with a preference for a Bachelor's degree. This position offers a hybrid work environment along with competitive compensation and growth opportunities.

Benefits

Hybrid work environment

Free in-office lunches

Opportunities for growth and advancement

Qualifications

• Proven track record in achieving and maintaining sales targets.
• Experience in influencing and inspiring customers.
• Extensive IT knowledge.

Responsibilities

• Grow individual book of business within portfolio of accounts.
• Engage regularly with accounts to build relationships.
• Document activities and opportunities in Salesforce.
• Analyze customer needs to provide tailored solutions.

Skills

Exceptional consultative skills

Verbal and written communication skills

IT knowledge

Ability to maintain sales targets

Relationship building

Education

Bachelor’s degree

Tools

Salesforce

Job description

A leading IT solution provider in Sydney is searching for a Customer Success Manager. In this role, you will build strong customer relationships, drive product adoption, and ensure client satisfaction while managing your portfolio of accounts. The ideal candidate has exceptional consultative skills and a proven sales track record, with a preference for a Bachelor's degree. This position offers a hybrid work environment along with competitive compensation and growth opportunities.