Hybrid Customer Engagement Consultant – Growth & Impact

Zurich 56 Company Ltd; North Sydney Council; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in North Sydney is seeking a Customer Engagement Consultant to provide exceptional service to clients. This entry-level role offers extensive training and a hybrid work arrangement. Ideal candidates will have strong communication skills and attention to detail, and RG146 certification is preferred. Join a supportive environment with numerous benefits including 5 weeks leave per year and wellbeing programs.

Benefits

5 weeks leave per year

Hybrid working arrangement

AUD$500 wellbeing payment

AUD$295 new starter e-voucher

Award-winning training programs

Global mobility opportunities

Tree planting for every new employee

Qualifications

• You must be engaging and helpful towards customers.
• Capable of working in a fast paced, agile environment.
• Attention to detail and the ability to prioritize tasks are essential.

Responsibilities

• Provide exceptional service and support to Zurich customers.
• Enhance customer experience through efficient general advice.
• Assist customers with phone-based queries about insurance cover.

Skills

Engaging and helpful approach

Ability to work in a fast paced, agile environment

High attention to detail

Excellent verbal communication

Excellent written communication

RG146 certification

Job description

A leading insurance provider in North Sydney is seeking a Customer Engagement Consultant to provide exceptional service to clients. This entry-level role offers extensive training and a hybrid work arrangement. Ideal candidates will have strong communication skills and attention to detail, and RG146 certification is preferred. Join a supportive environment with numerous benefits including 5 weeks leave per year and wellbeing programs.