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Hybrid Customer Engagement Consultant – Growth & Impact

Zurich 56 Company Ltd

North Sydney Council

Hybrid

AUD 60,000 - 80,000

Full time

Today
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Job summary

A leading insurance provider in North Sydney is seeking a Customer Engagement Consultant to provide exceptional service to clients. This entry-level role offers extensive training and a hybrid work arrangement. Ideal candidates will have strong communication skills and attention to detail, and RG146 certification is preferred. Join a supportive environment with numerous benefits including 5 weeks leave per year and wellbeing programs.

Benefits

5 weeks leave per year
Hybrid working arrangement
AUD$500 wellbeing payment
AUD$295 new starter e-voucher
Award-winning training programs
Global mobility opportunities
Tree planting for every new employee

Qualifications

  • You must be engaging and helpful towards customers.
  • Capable of working in a fast paced, agile environment.
  • Attention to detail and the ability to prioritize tasks are essential.

Responsibilities

  • Provide exceptional service and support to Zurich customers.
  • Enhance customer experience through efficient general advice.
  • Assist customers with phone-based queries about insurance cover.

Skills

Engaging and helpful approach
Ability to work in a fast paced, agile environment
High attention to detail
Excellent verbal communication
Excellent written communication
RG146 certification
Job description
A leading insurance provider in North Sydney is seeking a Customer Engagement Consultant to provide exceptional service to clients. This entry-level role offers extensive training and a hybrid work arrangement. Ideal candidates will have strong communication skills and attention to detail, and RG146 certification is preferred. Join a supportive environment with numerous benefits including 5 weeks leave per year and wellbeing programs.
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