Human Resources Advisor

One Door Mental Health; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,899 p.a.

Meal and Entertainment allowance up to

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Mind Australia is seeking a passionate HR Advisor to join the Burnley team on a fixed-term, full-time basis. You will work within the HR Operations unit to provide end-to-end recruitment and support HR activities and projects, collaborating with senior HR staff to enable a high-performing workforce.

The role emphasizes strong customer service, effective communication, and the ability to manage multiple recruitment initiatives while supporting a flexible, safe workplace aligned with Mind

Qualifications

• Strong customer-focused mindset and ability to respond to team needs.
• Effective communication and interpersonal skills.
• Proven time management and organisational abilities.

Responsibilities

• Provide end-to-end recruitment support to managers and advise on selection strategies.
• Partner with Line Managers on recruitment processes, advertising, screening and contracts.
• Respond to HR inquiries and escalate issues to HR Business Partners as needed.
• Support HR projects and initiatives including change management and HR operating plan activities.

Skills

Customer service

Communication

Time management

Organization

Education

HR/Administration qualifications

Job description

• Work as part of a collaborative and passionate Human Resources team providing support to managers within one of Australia’s largest mental health providers.
• Fixed term role until June 2026 | Full time
• WFH & Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Human Resources Operations business unit provides HR Business Partnering, Recruitment and HR Information Systems support services. The focus of the HR Operations teams is to provide high level support, expert timely advice and information, coaching, policies and procedures, business processes, continuous improvement strategies and HR technology systems to enable efficient, effective management and growth of the business, ensure financially sustainability, a safe place to work, an agile and flexible workforce, and technologically enabled.

We are seeking a passionate and motivated HR Advisor who can provide exceptional customer service and is looking to further build on their existing generalist HR skills for a fixed term, full time opportunity in the Burnley area. In this role, will you work alongside a high achieving team of HR Advisors and HR Partners to provide end to end recruitment and support the implementation of HR activities and projects.

Key responsibilities

• Provide end to end recruitment services to managers and offer advice on best practise and selection strategies to get the best candidate for a role.
• Partner with Line Managers on the recruitment process including, raising the request, advertising, shortlisting, screening and selection processes, candidate management, compliance checks, references and contracts.
• Respond to general enquiries received to the HR inbox through the provision of advice relative to a range of Mind processes and systems and escalating relevant issues to HR Business Partners as required.
• In consultation with the HR Business Partner support a range of projects and initiatives including change management, restructures, lunch and learns and other activities based on the HR Operating Plan.

What you’ll bring

• Tertiary qualifications in Human Resources or Administration (desirable) and/or significant experience in the provision of HR administrative support in Health, Medical, Community Services field.
• Previous experience working as an HR Generalist, HR Advisor, HR Administrator or Coordinator role
• Experience in end to end recruitment and selection of employees.
• A strong customer focused mindset and ability to be responsive to the needs of the team and stakeholders and maintain positive relationships.
• Effective communication and interpersonal skills with the ability to positively contribute to the team and organisation culture.
• Proven time management, organisational skills and the ability to prioritise tasks and meet deadlines under pressure.
• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International,for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Position Description

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at **@mindaustralia.org.au

Please contact the person below for more information.

Louise Coutts – Manager, Human Resources