HR Service Liaison Officer — Impactful 12‑Month Contract

Chandler Macleod; Canberra; On-site; AUD 70,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking an APS4 Service Liaison Officer for their People Advisory Centre. This role involves delivering customer service, advising on HR matters, and supporting HR processes within a diverse and dynamic environment. Ideal candidates have strong communication skills and experience in HR or customer service roles, alongside proficiency in HR systems. This position may be based in Brisbane, Robina, or Burnie and offers a 12-month contract with extension possibilities.

Benefits

Diversity and inclusion commitment

Supportive work environment

Qualifications

• Experience in HR or customer service environments.
• Ability to critically analyse customer inquiries.
• Knowledge of privacy principles and WHS policies.

Responsibilities

• Deliver high-quality advice on HR matters.
• Assist in resolving complex personnel queries.
• Identify opportunities for process improvements.

Skills

Excellent written and verbal communication skills

Strong customer engagement and interpersonal skills

Organised and able to prioritise tasks

Strong computer literacy with spreadsheets

Tools

SAP-Essentials

Job description

A leading recruitment firm is seeking an APS4 Service Liaison Officer for their People Advisory Centre. This role involves delivering customer service, advising on HR matters, and supporting HR processes within a diverse and dynamic environment. Ideal candidates have strong communication skills and experience in HR or customer service roles, alongside proficiency in HR systems. This position may be based in Brisbane, Robina, or Burnie and offers a 12-month contract with extension possibilities.