Housekeeping Team Leader

Palm Lake Resort Pty; Bargara; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive rates

Work-life balance

Training & development

Employee Assistance Program (EAP)

Career opportunities

Job summary

Palm Lake Care Bargara is seeking a Full-Time Housekeeping Team Leader to lead our housekeeping and laundry team, ensuring high cleanliness and safety standards for residents and a warm, home-like environment.

You will manage schedules, mentor staff, and uphold infection control practices while liaising with residents and families to deliver exceptional care experiences.

Qualifications

• Experience in housekeeping within aged care or a similar environment.
• A current National Police Check is required.
• Knowledge of cleaning chemicals and their effects on elderly health.
• Demonstrated experience leading or supervising a team.

Responsibilities

• Lead housekeeping and laundry teammates to maintain high cleanliness, safety and presentation standards.
• Oversee cleaning schedules, audits, and stock control.
• Train, mentor and support staff to drive productivity and quality outcomes.
• Ensure a resident-focused environment reflecting care, respect and comfort.

Skills

Leadership

Infection control

Time management

Staff mentoring

Resident wellbeing

Job description

At Palm Lake Care, care isn’t just what we do – it’s who we are. As a proud, family-owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued.

Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction – with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual.

Our Palm Lake Promise to you is that here, you will make a difference.

Palm Lake Care Bargara are seeking a Full-Time Housekeeping Team Leader who is passionate about helping others and creating a comfortable, clean environment for our residents. This roster of this position is Monday to Friday, 6am-2pm.

Responsibilities

Working in an aged care environment means contributing to a shared mission to protect the health, dignity, and wellbeing of some of our most vulnerable community members. This is a hands‑on leadership role where you work alongside the housekeeping and laundry team to ensure high standards of cleanliness, infection control, safety, and presentation, helping to create a warm, welcoming place that truly feels like home. Duties will include:

• Maintaining high standards of cleanliness, hygiene, and infection control across resident suites and common areas.
• Performing daily cleaning duties including dusting, vacuuming, mopping, and waste removal.
• Supporting the health and safety of elderly residents through safe chemical use and strong occupational health and safety practices.
• Working on the floor alongside housekeeping and laundry staff, leading by example.
• Training, mentoring, and supporting team members to encourage productivity and quality outcomes.
• Overseeing cleaning schedules, complete housekeeping audits, and manage stock control and supply ordering.
• Ensuring all housekeeping services enhance residents’ quality of life and deliver an exceptional experience for residents, families, and visitors.
• Contributing to a resident‑focused environment that reflects the values of care, respect, and comfort.

What We’re Looking For:

• Experience in housekeeping within aged care or a similar environment, including safe use of cleaning chemicals and equipment.
• A current National Police Check
• Demonstrated knowledge of cleaning chemicals and their effect on elderly health
• Previous experience leading or supervising a team (highly regarded)
• Strong understanding of infection control principles
• Excellent time management, organisation and problem‑solving skills
• A motivated, proactive approach with a strong focus on resident wellbeing
• High standards of hygiene and attention to detail
• Empathy, patience and the ability to communicate effectively with residents, families and staff

Why Join Us?

• Competitive Rates - including weekend and overtime penalties
• Work-life Balance with a variety of shifts available
• Training & Development– Ongoing on‑the‑job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities
• 24/ 7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones with tenure rewards!
• Palm Lake Care Perks– We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy
• Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued
• Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

Join a Team That Cares!

We believebelonging and connectionare fundamental rights of ageing. If you’re ready to make a meaningful impact in the lives of others and want to work in asupportive and rewardingenvironment, we’d love to hear from you!

As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, as well as from all walks of life, to apply for this role.

All applicants must provide a valid national police check and undergo a pre‑employment medical assessment.

Please note, all Palm Lake Care Communities are smoke‑free workplaces.