Housekeeping Supervisor: Lead, Train & Elevate Standards

Avani Hotel Group; Pokolbin; Hybrid; AUD 47,000 - 58,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Retail rewards

Wellness support

Leave provisions

Job summary

AVANI Cypress Lakes Resort in Pokolbin, NSW is seeking a Housekeeping Supervisor to lead the housekeeping team, ensure impeccable cleanliness across rooms and public areas, and oversee daily operations with contractors to maintain guest satisfaction.

The role requires prior supervision experience, budget control, strong communication, time management, and a keen eye for detail. You will train staff, manage records, and collaborate with other departments to deliver excellence in service.

Qualifications

• Previous experience supervising or managing housekeeping operations.
• Experience controlling and maintaining budgets, all operating supplies, replacements and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• A sharp eye for detail and the ability to set and uphold high cleanliness standards.

Responsibilities

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Skills

Housekeeping supervision

Budget management

Communication skills

Time management

Attention to detail

Job description

AVANI Cypress Lakes Resort in Pokolbin, NSW is seeking a Housekeeping Supervisor to lead the housekeeping team, ensure impeccable cleanliness across rooms and public areas, and oversee daily operations with contractors to maintain guest satisfaction.

The role requires prior supervision experience, budget control, strong communication, time management, and a keen eye for detail. You will train staff, manage records, and collaborate with other departments to deliver excellence in service.